Passenger Assistant

West Sussex County Council; Mid Sussex; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A local council in the United Kingdom is seeking Passenger Assistants to join their School Transport team. This role involves safely transporting vulnerable adults and children, ensuring their comfort and security throughout the journey. Candidates should exhibit a caring demeanor and the ability to communicate effectively. The position offers a casual contract, ideal for those seeking flexible working hours. Salary is between £12.65 and £12.85 per hour, with additional leave compensation.

Benefits

Flexible working hours

Supportive team environment

Qualifications

• Ability to provide safe and caring assistance to vulnerable adults and children.
• Effective communication skills to interact with children, parents, and staff.
• Experience working in a supportive role is preferred.

Responsibilities

• Ensure safe transport of passengers in minibuses, cars, and taxis.
• Assist passengers boarding and alighting from vehicles.
• Interpret situations to solve problems during transport activities.
• Work collaboratively with drivers and other assistants.

Skills

Caring approach

Communication

Teamwork

Problem-solving

Job description

ABOUT US

West Sussex County Council (WSCC) operate a range of home to school and adults services transport routes across the County.

As part of our team, you will enable vulnerable people to achieve the best possible personal outcomes. You will do this by providing a reliable and consistent, safe transport service.

We're looking for people with an outward looking, caring and professional approach. The ideal person will naturally go above and beyond; acknowledging that our passengers value a friendly face and someone who is thoughtful and considerate.

Check out some videos showcasing our roles and the impact they have on the community.

About The Job

We are looking for Passenger Assistants to join our School Transport team based across the county.

Salary Range: £12.65 - £12.85 per hour and as you are on a casual contract your annual leave will be an additional £1.53 to £1.55 on top of the hourly pay listed here.

Work Location: Your base location is Hop Oast Depot (near Horsham) however, the work will be carried out across multiple locations surrounding. Currently we are looking for people able to work in Haywards Heath. You wont be required to visit the base location every working day.

Contract: Casual.

At WSCC, we promote flexible working, and a casual contract is a perfect fit for that! What is a casual contract? A casual contract allows us, as the employer, to offer work as and when it becomes available. It does not always guarantee hours, so you are given the option to accept or deny assignments as determined by us.

What is term time only working? A term time only contract is for our staff who are employed to work only during periods when schools are open. Your pay is calculated on an annual basis and then you are paid over twelve equal monthly instalments.

What you will be doing:

As a Passenger Assistant you will travel to and from schools and other venues, in minibuses, cars and taxis. You will ensure the safe transport of vulnerable adults and school children with special needs.

You will provide a safe, secure and happy environment for passengers, while in transit between destinations. You will also ensure that the passengers safely board and alight from the vehicles and that they are delivered to their venue in a safe way.

Your day-to-day tasks will include:

• Interpreting situations and events as they arise to solve straightforward problems concerning the wellbeing of the passenger or smooth running of the journey.
• Fastening seat belts.
• Attaching booster seats and ensure that passengers are properly seated.
• Working in conjunction with the driver and any other passenger assistants in the vehicle.
• Ensuring that all equipment, such as wheelchairs, are carefully stowed and secured when in transit.
• Working collaboratively and convey messages between the school and the pupil's parents about their health and wellbeing.

Rewards and Benefits

Our values and support for one another is intrinsic to everything we do and will be a key priority within the assessment for this post. We care hugely about wellbeing, allowing time for a good laugh, and developing our team to be the best they can be. Alongside this, we also offer the below benefits.

Further Information

The reference number for this role is EIE01367.

For an informal conversation or for further information regarding the role, please visit our featured School transport jobs site. For issues or queries regarding your application please contact or call 03302 225800.

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To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV.

We will review applications on a rolling basis therefore, you will be contacted within 2 weeks of your application.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, satisfactory references and health check.

For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme, this can be found on our application help page.