Parts Sales Coordinator

Prince Personnel; Telford; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A recruitment agency is seeking a Parts Sales Coordinator to join a dynamic team in Telford. This role involves managing customer enquiries, preparing quotations, and driving sales growth. The ideal candidate has over 3 years of experience in sales and customer service, excellent communication skills, and a strong proficiency in Microsoft Office. A competitive salary, commission, and hybrid working options are offered, making it an exciting opportunity for professional growth.

Benefits

Commission on sales

Internal training

Hybrid working options

Qualifications

• Minimum 3 years' experience in a similar sales and customer service role.
• Strong communication skills, both verbal and written.
• Proficient in Microsoft Office.

Responsibilities

• Manage enquiries from customers, preparing quotations and processing orders.
• Advise customers on spare parts and pricing.
• Convert quotations into confirmed sales.

Skills

Sales skills

Customer service

Communication skills

Time management

Self-motivated

Tools

Microsoft Office

CRM systems

Job description

Area: Telford | Job type: Permanent | Salary: £25,000 – £28,000 + commission (£4,000 – £10,000 OTE) | Hours: Monday – Friday 37.5 hours per week – hybrid working available | Reference: DE26790 | Date added: Thursday, 11th Dec 2025

Are you an experienced sales professional with a passion for delivering exceptional customer service? Our client is looking for a Parts Sales Coordinator to join their dynamic and growing team. This role offers the opportunity to work in a fast-paced environment where your skills and initiative will make a real impact. Based at their Telford headquarters with the option for hybrid working, you’ll play a key role in supporting customers and driving sales growth.

Key Responsibilities

• Manage enquiries from new and existing customers, preparing quotations and processing orders.
• Advise customers on spare parts, pricing, availability, and the full product range.
• Convert quotations into confirmed sales through proactive engagement.
• Seek out new customers to expand sales opportunities.
• Administer key accounts and maintain accurate records.
• Continuously improve customer service, quoting, and order processing efficiency.
• Adapt to additional responsibilities as the department grows.

Skills and Experience

• Minimum 3 years’ experience in a similar sales and customer service role.
• Strong communication skills, both verbal and written, with the ability to engage at all levels.
• Proficient in Microsoft Office and highly organised with excellent time management.
• Demonstrated ability to deliver persuasive sales pitches and manage the sales process effectively.
• Self-motivated, detail-oriented, and able to work under pressure.
• Positive attitude and openness to feedback for continuous improvement.
• Desirable: Knowledge of manufacturing or engineering sectors, and experience with CRM or Opera systems.

This is an exciting opportunity to be part of a rapidly expanding department with significant potential for personal and professional growth. On offer is a competitive salary, commission on sales, internal training, hybrid working options, and additional benefits. If you’re ready to take on a challenging and rewarding role, then please get in touch.

The application process

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please let us know at the earliest opportunity.