Parts Sales Advisor (Counter)

Motor Parts Direct LTD; Aylesbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable auto parts retailer in Aylesbury seeks a Parts Customer Sales Advisor to enhance customer service and promote offers. Ideal candidates will have a background as a parts advisor or similar experience within the motor trade. The role involves serving customers, building rapport, and occasionally assisting in the warehouse. Sales incentives and competitive holiday benefits are included. Join a dedicated team to drive customer satisfaction and sales success.

Benefits

Competitive salary

20 days holiday plus bank holidays

Sales bonuses

Promotional incentives

Qualifications

• Previous experience as a parts advisor or relevant experience in the motor trade.
• Proactive and sales-driven with a commitment to service excellence.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Serve customers at the front counter and over the phone.
• Build rapport with local customers.
• Promote customer incentives and offers.
• Manage credits and returns effectively.
• Assist in the warehouse when needed.

Skills

Experience in parts advising

Sales-driven attitude

Excellent communication skills

Organizational skills

Understanding of cars

Job description

We are currently seeking a Parts Customer Sales Advisor to join the team at our Aylesbury branch.

Benefits

• Competitive, dependent on experience.
• Holidays from 20 working days plus all bank holidays, increased in line with service.
• Monthly and yearly sales bonuses available.
• Monthly and yearly promotional incentives.

Key Responsibilities

• Working on the front counter, answering inbound calls and serving both retail and trade.
• Building long‑term rapport with local customers.
• Actively promote offers & customer incentives.
• Limiting credits and returns by ordering and sending the right parts the first time.
• Occasional warehouse assistance: picking or putting away products.

Qualifications & Experience

We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.

You should be proactive, sales‑driven, and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast‑paced environment. Knowledge of the local areas and customer base would be a distinct advantage.