Parts Sales Advisor

Renault Trucks; Dunstable; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading truck manufacturer is seeking a motivated parts sales representative based in Dunstable to proactively seek new customers and grow existing relationships. The candidate will focus on excellent customer service, drive sales targets, and process parts quotations and orders efficiently. This role offers a base salary of £35,000 with a KPI-driven commission scheme, 25 days vacation, matched pension scheme, healthcare cashback, and work perks. Join a committed team in shaping sustainable transport solutions.

Benefits

25 days holiday plus bank holidays

5% matched pension scheme

Healthcare cash back plan

Work Perks Scheme

Qualifications

• Experience in vehicle parts sales is essential.
• Demonstrated ability to achieve sales targets.
• Capable of effectively communicating with customers.

Responsibilities

• Provide high-level customer service during calls.
• Prospect for new parts customers and grow existing sales.
• Produce and process parts quotations and orders.

Skills

Vehicle Parts sales experience

Sales and Target driven

Excellent telephone manner

Numerical ability to work with part numbers

IT Literate

Communication skills

Accuracy and attention to detail

Job description

Overview

Based from our Chiltern Depot (Dunstable) and reporting to our Regional Parts Manager, you will proactively be looking for new HGV /LCV parts customers and growing existing customers parts sales for our Eastern depots of Chiltern; Felixstowe, Kent, Reading and West Thurrock.

Responsibilities

• Answer calls with the highest level of customer service.
• Prospect current and potential parts customers proving information of the company's goods, services, and current promotions.
• Liaise with Aftersales Executives introducing them to potential account customers.
• Discussing the use and features of various parts with customers.
• Produce parts quotations for customers.
• Process Parts orders in line with company processes.
• Liaise with Depot parts team to ensure customer expectations are met.
• Liaise with Depots to deal with any return or refund requests.
• Ensure that credits are properly and accurately raised for goods returned if applicable.
• Discuss any service/stock concerns with Dealerpoint Managers.
• Assist with stock counts in depots when required.
• Achieve sales targets as set by Head of Aftermarket.

Qualifications

• Vehicle Parts sales experience.
• You are Sales and Target driven.
• Influencing others to buy additional parts.
• Excellent telephone manner.
• To be able to effectively communicate at all levels both written and verbally with people inside the organisation as well as external customers.
• Numerical ability to be able to work with part numbers.
• Accuracy and attention to detail.
• IT Literate to work within company processes and systems.

Company Mission

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.

About Volvo Group

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

Benefits

This role comes with a base of £35,000 and a healthy KPI driven commission scheme, Mon - Fri 40 hours, 25 days holiday plus BH's; 5% matched pension scheme; healthcare cash back plan, Work Perks Scheme.