Parts Counter Specialist – Auto Parts & Customer Service

The Faulkner Automotive Group; Lancaster; On-site; GBP 22,000 - 34,000; Full time

Job summary

A family-owned automotive group in Lancaster seeks a Parts Counterperson to serve as the first point of contact for customers. The role involves assisting customers with parts purchases, inventory control, and delivering parts when necessary. Candidates should have a high school diploma and preferably some dealership experience. The position offers excellent benefits and opportunities for career growth.

Benefits

Top-tier benefits: Medical, Dental and Vision

401k with company match

Paid time off & paid holidays

Employee discounts

Employee referral bonuses

Annual reviews and merit increases

Qualifications

• Applicants must be at least 18 years old with a clean driver's license.
• Preferred experience as a parts counterperson in a dealership or collision center.
• Ability to understand manufacturer specifications.

Responsibilities

• Assist customers at the parts pick-up window.
• Work with body technicians on parts sales.
• Handle inventory control and stocking.

Skills

Customer service commitment

Strong communication

Detail-oriented

Team collaboration

Education

High School Diploma or equivalent

Job description

A family-owned automotive group in Lancaster seeks a Parts Counterperson to serve as the first point of contact for customers. The role involves assisting customers with parts purchases, inventory control, and delivering parts when necessary. Candidates should have a high school diploma and preferably some dealership experience. The position offers excellent benefits and opportunities for career growth.