Partnership manager

Chartered Institute of Housing; Croydon; On-site; GBP 40,000 - 55,000; Full time

Job summary

A professional body for housing is seeking a partnership manager to strengthen their business development team. The role focuses on relationship building and requires an individual who can effectively identify opportunities while nurturing existing partnerships. Candidates should have a consultative sales approach and an emphasis on delivering exceptional customer service. This role encourages strategic thinkers who thrive in collaborative environments and offer solutions that add genuine value.

Qualifications

• Ability to identify and create new opportunities.
• Experience in nurturing and maintaining partnerships.
• Strategic thinking and collaborative work environment adaptability.

Responsibilities

• Understand client needs and offer valuable solutions.
• Build networks and develop relationships to grow income.
• Deliver exceptional customer service.

Skills

Strong relationship building skills

Consultative approach to sales

Effective communication

Client needs understanding

Networking skills

Customer service orientation

Job description

About us

The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.

About you

We are looking for someone who combines strong relationship building skills with a consultative approach to sales to join our business development team as a partnership manager. You’ll be an effective communicator who can identify and create new opportunities while nurturing and maximising existing partnerships.

This role is about understanding client needs deeply and offering solutions that genuinely add value, its never a hard sell approach. You’ll build networks and develop relationships that grow our income and strengthen our impact, all while delivering exceptional customer service.

If you thrive in collaborative environments, think strategically, and enjoy turning insight into action, we’d love to hear from you.

How to apply

Please note there is a pre-application presentation you will need to submit to [e-mail] , more information can be found in the attachment.

If you would like to have an informal chat about this role, please contact Lisa Haddon, Head of Business Development – [e-mail]

For details of how to apply please visit our careers page - Careers & Vacancies | Chartered Institute of Housing (CIH) .

CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.

Closing date for applications : 19 January 2026 (noon)

Interviews due to take place : 29 and 30 January 2026

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.