Part-Time Shopping Centre Customer Service Advisor

ABM UK; Brighton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading facility services company is hiring a Part Time Customer Service Advisor at the Churchill Square Shopping Centre in Brighton. The role involves delivering exceptional customer service and ensuring a pleasant shopping experience. Candidates should possess strong communication skills and a willingness to support customers. This position offers £13.88 per hour with various benefits including 24/7 GP support and mental health resources.

Benefits

24/7 GP access

Mental health support

Cycle to work scheme

Access to employee benefits app

Qualifications

• Strong customer service skills.
• Effective at responding to urgent customer requests.
• Able to adapt to change.

Responsibilities

• Deliver high quality service to customers in person, by phone, and email.
• Provide information and assistance about shopping centre facilities and services.
• Handle customer complaints in a professional manner.

Skills

Customer service skills

Sound communication skills

Attention to detail

Flexibility

Job description

A leading facility services company is hiring a Part Time Customer Service Advisor at the Churchill Square Shopping Centre in Brighton. The role involves delivering exceptional customer service and ensuring a pleasant shopping experience. Candidates should possess strong communication skills and a willingness to support customers. This position offers £13.88 per hour with various benefits including 24/7 GP support and mental health resources.