Reader Services and Programming Specialist

Massachusetts Board of Library Commissioners; Chelmsford; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local public library in Chelmsford is seeking a part-time Reader Services and Programming Specialist. This role involves assisting patrons with various library resources, providing reader advisory services both in-person and online, and engaging in program development. Qualifications include strong advisory and customer service skills, technology proficiency, and preferably a Master’s degree in Library Science. The position offers flexible hours and an enriching environment focused on community engagement.

Responsibilities

• Provide reader services in person and online at the reader services desk.
• Build displays and provide book talks, programming, and create blog entries.
• Keep up to date with reading/viewing trends through professional development.
• Provide instruction for users and staff on reader services.
• Collaborate to plan and conduct library programs targeted at adults.
• Assist with collection development.

Skills

Reader’s advisory skills

Technology skills (web tools, social media)

Customer service and reference skills

Education

Master’s degree in Library Science preferred

BA/BS

Tools

NovaList

LibraryAware

Job description

Part Time Reader Services and Programming Specialist, Chelmsford Public Library (Chelmsford)

The Chelmsford Public Library is looking for an outgoing and multi‑talented professional to assist our engaged and supportive patrons with everything from the latest fiction titles to streaming media to digital literacy. The role requires a strong commitment to putting customer service first and sharing resources available through the library and online with the community.

The position is part‑time, 19‑hour per week, with a schedule that may include regular evening and/or weekend hours. The main location is the Main Library, but hours may also be required at the MacKay Branch, the mobile Pop‑Up Library, and occasional off‑site locations.

Responsibilities

• Provide professional reader services to the community in‑person and online; work regular shifts at the public reader services desk answering patron questions.
• Build and maintain displays and book lists, provide book talks and programs, and create regular blog entries.
• Keep up to date with reading, viewing, and listening trends through professional development and popular media.
• Provide user and staff instruction for reader services, including e‑readers and reader‑related databases and services.
• Collaborate with staff to plan and conduct library programs and outreach activities primarily targeted at adults.
• Assist with collection development.

Requirements

• Strong reader’s advisory skills; comfortable with a variety of web applications and social media.
• Solid technology skills, including web tools, social media, and mobile platforms.
• Strong customer service and reference skills.
• Experience with NovaList and LibraryAware is a plus.

Qualifications

• Master’s degree in Library Science preferred; other college degree with relevant experience considered.
• At least one year’s experience in a public library, especially in reader and/or programming services.
• Demonstrated commitment to library and public service.

Full/Part Time

Part Time

Education

BA/BS

Salary Range

$25.74 – $42.85 per hour

Salary Notes

Depends on qualifications; range uses 10 steps.

Closing Date

2/6/2026

How to Apply

Email cover letter, resume and a sample review you have written to Vickie Turcotte, Assistant Director, Chelmsford Public Library: [e-mail]

Posted

2026-01-15

Additional Information:

This is a non‑benefitted position and is represented by the Chelmsford Federation of Teachers, Local 3569. The Town of Chelmsford is an EEO/AA Employer. Any person who needs assistance in fully participating in the application process should contact the Town of Chelmsford Personnel Department. We value diversity in backgrounds and experiences and are committed to an accepting and supportive work environment.

Our Library and Community: A fun and rewarding place to work! We are highly engaged residents and town counterparts who support the library in visible ways. Our staff, trustees, and friends are excited to turn new ideas into reality. We are not afraid to try things out and support professional growth with mentorship and inclusion.