Mortgage Administrator

Spider Web Recruitment; Colchester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A well-established mortgage solutions company is seeking a Part Time Mortgage Administrator to support mortgage applications from initiation to completion at their Sudbury office. This role requires proven experience in administration or customer service, strong interpersonal skills, and the ability to manage changing priorities. Offering a competitive salary of £13.50 per hour along with 20 days holiday (pro rata) and career growth opportunities. Transport is necessary due to rural office location.

Benefits

Competitive Salary

20 days holiday + Bank Holidays

Career growth opportunities

Qualifications

• Proven experience in an administration or customer service role.
• Exceptional interpersonal and communication skills are essential.
• Ability to manage changing priorities and contribute to workplace culture.

Responsibilities

• Support mortgage applications from initiation through to completion.
• Maintain detailed records and documentation related to borrowers.
• Liaise with solicitors and third parties to fulfill loan conditions.

Skills

Administration Efficiency

Customer Service

Interpersonal Skills

Task Management

Job description

Part Time Mortgage Administrator - Spider is advertising on behalf of a well-established mortgage and insurance solutions company seeking a Part Time Mortgage Administrator to join their team in a part-time (20 hours per week), permanent position based from their office in Sudbury, Suffolk.

Why them:

They are a small, friendly company that wants to grow so they can help even more people who want just a bit more effort made for them and a lot less stress by not having to deal with big financial giants directly. They believe that loyalty has a value and for existing customers, they aim to maintain an excellent level of service to their customers.

Fantastic company benefits include:

• Competitive Salary: £13.50 per hour, depending on experience
• Holiday: 20 days + Bank Holidays (pro rata for 20 hours per week)
• Additional: Opportunities for career growth within the role, with support for future study to develop your skills to become a Mortgage Advisor

About the role:

As a Part Time Mortgage Administrator, you will play a crucial role in supporting mortgage applications from initiation through to completion. The working hours are 9.30am - 2.30pm, 4 days per week (with a future option to extend hours).

Main Duties and Responsibilities:

• Maintain detailed records and documentation related to borrowers and their loans, ensuring accuracy at every stage of the application process.
• Execute various administrative tasks, such as drafting professional emails and documents to facilitate smooth communications.
• Liaise effectively with solicitors and third parties to fulfil loan conditions and documentation requirements, addressing any loan completion inquiries that arise.
• Build and nurture strong relationships with both internal and external stakeholders, including solicitors, lenders, valuers, architects, and financial advisors.
• Uphold and promote compliance with business and industry regulations while delivering exceptional customer service.

About you:

As a Part Time Mortgage Administrator, you will be an experienced administrator with a passion for the financial services sector. You will have proven experience in an administration or customer service role, demonstrating efficiency in task management (essential), exceptional interpersonal and communication skills. Able to manage changing priorities and demonstrate a team-player mentality whilst contributing positively to the workplace culture You will have a genuine desire to build a career in financial services and there is the potential to develop within the role. You will have exceptional interpersonal and communication skills (essential). Due to the rural location of the office, you will need to have your own transport.

If you have the relevant skills and experience for this Part Time Mortgage Administrator position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible.

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