Part-time Medical Receptionist

K H R Recruitment Specialists; Maidstone; On-site; GBP 10,000 - 40,000; Part time

Job summary

A professional medical practice is looking for an experienced Medical Receptionist to join their team on a part-time, temporary basis. You will welcome patients, manage appointments using EMIS, and handle queries regarding prescriptions and treatments. The ideal candidate must possess excellent communication skills, attention to detail, and proven experience with the EMIS system. This position offers flexible hours and is based in Maidstone, Kent.

Qualifications

• Proven experience using the EMIS clinical system.
• Prior reception or administrative experience in a medical practice.
• Strong accuracy and attention to detail.

Responsibilities

• Welcoming and assisting patients in person and via phone.
• Booking, changing, and canceling appointments using EMIS.
• Managing clinicians' diaries and clinic slots.
• Handling patient registrations and changes of details.
• Responding to queries on prescriptions and test results.

Skills

EMIS experience

Excellent communication skills

Attention to detail

Calm under pressure

Organised and team-oriented

Job description

Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part-time basis. The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient-focused approach.

Hours of Work

• Monday: 7:45am - 6:00pm
• Tuesday: 7:45am - 6:00pm
• Wednesday: 7:45am - 6:00pm
• Friday: 7:45am - 1:00pm

Key Responsibilities

• Welcoming and assisting patients in the reception area and via telephone
• Booking, amending and cancelling appointments using EMIS
• Managing clinicians' diaries and clinic slots
• Logging patient contacts and ensuring accurate record-keeping
• Scanning, filing, uploading documents and attaching to EMIS records
• Supporting the repeat prescription process, including data entry and printing
• Processing incoming and outgoing referrals
• Sorting and actioning clinical correspondence, hospital letters and pathology results
• Managing incoming electronic workflows and allocating tasks appropriately
• Handling patient registrations, temporary patients and changes of details
• Assisting with online access requests and verifying identification
• Responding to queries on prescriptions, test results and treatment pathways
• Preparing patient paperwork before clinics, including registration packs
• Taking messages accurately and ensuring they reach the correct clinician
• Working in accordance with confidentiality, data protection and safeguarding guidelines
• Supporting the reception team with scanning clinics, audits and general administration

Essential Requirements

• Proven EMIS experience
• Previous reception or administrative experience within a medical practice
• Excellent telephone manner and communication skills
• Strong accuracy and attention to detail
• Ability to remain calm under pressure
• Reliable, organised and team-oriented

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Job Information

• Part-time Medical Receptionist
• K H R Recruitment Specialists
• Maidstone, Kent
• Posted
• Closes: Jan 10th 2026
• Sector: Administration
• Contract: Temporary
• Hours: Part Time