Part-Time Inbound Customer Service & Sales Advisor

Career Choices Dewis Gyrfa Ltd; Crewe; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading fuel distribution company is seeking a part-time Customer Service Advisor based in Crewe. The role involves managing customer queries efficiently, supporting sales by converting quotes into orders, and ensuring exceptional service. With a commitment to employee growth and development, there are extensive training opportunities available. The position offers a competitive salary, flexible hours, and a range of benefits, including holidays, discounts, and a company pension. This is a fixed-term role with the potential for permanent employment for the right candidate.

Benefits

Flexible working hours

33 days holiday including bank holidays

Discounts across shopping and travel

Extensive training opportunities

Company pension

Cycle-to-work scheme

Life assurance

Qualifications

• Previous experience in a customer-focused role, preferably telephone based.
• Ability to provide outstanding customer service to meet SLAs.
• Strong computer skills including Microsoft Office.

Responsibilities

• Handle customer queries from first contact through to resolution.
• Support sales by converting quotes to orders.
• Manage high volume of customer calls efficiently.

Skills

Customer-focused role experience

Confident telephone manner

Negotiation skills

Strong interpersonal skills

Computer literate (Microsoft Office)

Job description

A leading fuel distribution company is seeking a part-time Customer Service Advisor based in Crewe. The role involves managing customer queries efficiently, supporting sales by converting quotes into orders, and ensuring exceptional service. With a commitment to employee growth and development, there are extensive training opportunities available. The position offers a competitive salary, flexible hours, and a range of benefits, including holidays, discounts, and a company pension. This is a fixed-term role with the potential for permanent employment for the right candidate.