Part-Time Customer Support Flexible Hours & Growth Path

lloyds banking group; Saltcoats; On-site; GBP 15,000 - 16,000; Part time

Job summary

A leading banking organization based in the UK is hiring a part-time Customer Support representative for 21 hours per week, primarily in Kilmarnock and Saltcoats. The position offers a starting salary of £15,000, with potential increases and opportunities for career growth through a skill progression framework. Ideal candidates should be empathetic and committed to excellent customer service. The role emphasizes inclusivity and embraces a diverse workforce.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Private medical benefit with BUPA

Share schemes

Discounted shopping benefits

22 days holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• No previous financial services experience required.
• Ability to quickly build relationships for customer experience.
• Passion for customer care and integrity.

Responsibilities

• Provide face-to-face support to customers.
• Transition into various customer service roles over time.
• Learn and grow within the organisation.

Skills

People person

Relationship building

Empathy

Commitment

Team collaboration

Job description

A leading banking organization based in the UK is hiring a part-time Customer Support representative for 21 hours per week, primarily in Kilmarnock and Saltcoats. The position offers a starting salary of £15,000, with potential increases and opportunities for career growth through a skill progression framework. Ideal candidates should be empathetic and committed to excellent customer service. The role emphasizes inclusivity and embraces a diverse workforce.