Part-Time Customer Care Champion (Flexible Shifts)

Co-op; Wylam; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Wylam is looking for a Customer Team Member to deliver excellent service while engaging with customers and supporting the store team. The role is part-time with a flexible working pattern including varied shifts. You will enjoy benefits such as a 30% discount on Co-op products, a pension scheme, 31 days of holiday, and full training. This position is suitable for individuals with strong people skills and a genuine care for customer needs.

Benefits

30% discount on Co-op products

Pension scheme with up to 10% contributions

31 days of holiday

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Genuine care for the needs of customers and members.
• Ability to build positive relationships with customers and colleagues.
• Positive approach to change and problem solving.
• Flexibility to work a range of different shifts.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Support store colleagues to solve problems.
• Keep the store safe and legal by ensuring correct prices and stock.
• Help introduce new products and services.
• Engage with local community activities.

Skills

Great people skills

Positive approach to change

Flexibility

Genuine care for customer needs

Job description

A leading retail company in Wylam is looking for a Customer Team Member to deliver excellent service while engaging with customers and supporting the store team. The role is part-time with a flexible working pattern including varied shifts. You will enjoy benefits such as a 30% discount on Co-op products, a pension scheme, 31 days of holiday, and full training. This position is suitable for individuals with strong people skills and a genuine care for customer needs.