PACCT Audio Typist

NHS; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare organization in Newport is seeking an experienced administrative professional to provide secretarial support to clinical teams. The successful candidate will manage their workload, assist with scheduling, and ensure effective communication within the department. Essential skills include audio typing and organizational abilities, with a focus on a supportive work environment.

Benefits

Flexible working hours

Extensive training opportunities

Occupational health support

Qualifications

• Experience in secretarial or administrative roles.
• Competence in audio typing and digital dictation.
• Ability to work under pressure in busy environments.

Responsibilities

• Provide secretarial support to clinical teams and managers.
• Manage and prioritize your workload effectively.
• Assist with general administrative duties and booking appointments.

Skills

Excellent communication skills

Organisational skills

Time management skills

Education

Vocational Level 3 or equivalent experience

RSA II or equivalent keyboard skills

Tools

Medical terminology knowledge

Software proficiency

Job description

Overview

To provide confidential secretarial support to the specialist clinical teams and operational & strategic management group within the PACCT services. Carry out duties as defined by the PACCT Support Manager and clinical leads to meet the needs of the wider service. To manage and prioritise own workload, following departmental standard operating procedures referring any issues to the Team lead for advice.

Job summary

To provide confidential secretarial support to the specialist clinical teams and operational & strategic management group within the PACCT services. Carry out duties as defined by the PACCT Support Manager and clinical leads to meet the needs of the wider service. To manage and prioritise own workload, following departmental standard operating procedures referring any issues to the Team lead for advice. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Audio/copy/digital dictation - G2 speech report - typing of correspondence, clinic letters and discharge summaries accurately and within time limits set by departmental standards, thus requiring excellent keyboard skills, knowledge of medical terminology and secretarial procedures. Audio/copy - Digital dictation - typing of any other correspondence as required. Correspondence, letters and discharge summaries can relate to all aspects of medicine and the ability to learn and use initiative is necessary. This will sometimes involve typing letters of a distressing nature.

Support the PACCT clinic co-ordinator with the booking of appointments within a timely managed process and ensuring all patient queries are dealt with professionally and sympathetically.

Assist with general administrative duties as required to support cross-area working within the department, travelling between sites as necessary.

Provide secretarial support to consultants and the provision of general support throughout the department as and when necessary. The provision of support to specialist nurses as and when required.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac. Carry out duties as defined by the PACCT Support Manager and clinical leads to meet the needs of the wider service. To manage and prioritise own workload, following departmental standard operating procedures referring any issues to the Team lead for advice.

Person Specification

Qualifications and Knowledge

Essential

• Knowledge of secretarial / administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing and task related problem solving – acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience
• Audio Typing
• Keyboard skills to RSA II or equivalent
• Basic knowledge of medical terminology
• Computer literate with good understanding of software programmes

Desirable

• RSA III or equivalent
• Knowledge of Health Board policies and procedures

Experience

Essential

• Experience of working in a secretarial or administrative post

Desirable

• NHS Experience
• Experience of working as a Medical Support Secretary

Skills and Attributes

Essential

• Possess excellent communication /telephone skills
• Ability to work with staff at all levels
• Effective organisational and time management skills, able to cope with pressure during busy periods

Desirable

• Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Royal Gwent Hospital

Cardiff Road

Newport

NP20 2UB

Employer's website

https://abuhb.nhs.wales/