P&C Operations Manager, UK & Ireland - 12 Month Fixed Term

Lightsource bp; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global leader in renewable energy seeks a People & Culture Operations Manager to manage HR operations for UK & Ireland. This 12-month fixed term role involves overseeing HR processes, handling employee relations cases, and ensuring compliance with UK and Ireland employment law. The ideal candidate will have extensive HR operations management experience and a thorough understanding of SuccessFactors. This position offers a competitive salary, benefits including a bonus, and opportunities for professional growth.

Benefits

Annual bonus

Health insurance

Pension

Qualifications

• Proven experience in HR Operations management within UK & Ireland.
• Hands-on expertise managing employee relations cases.
• Practical knowledge of SuccessFactors or similar HR tech.

Responsibilities

• Manage full cycle HR Operations including onboarding and offboarding.
• Lead improvement of HR policies aligned with employment law.
• Take ownership of employee relations matters and investigations.

Skills

HR Operations management

Employee relations

SuccessFactors HRIS

UK employment law

Organizational skills

Job description

We are Lightsource bp – and we’re on a mission to become a global leader in onshore renewables, anchored by our proven track record in solar development.

For over a decade we’ve been actively working to diversify the way our world is powered with sustainable and responsible renewable power. We work to safely deliver affordable, reliable, large-scale onshore renewable and energy storage solutions to help the world decarbonise.

Our growing business is constantly innovating and investing to help drive the energy transition. Our people and projects are focused on supporting long-term sustainable growth and energy security.

Lightsource bp (LSbp) operates with five core values: Safety, Integrity, Respect, Sustainability, and Drive. We seek to attract and hire individuals who share our commitment to creating a safe workplace, uphold the highest standards of integrity, and demonstrate respect for colleagues, communities, and the environment. Our recruitment process promotes sustainability by valuing long-term growth and responsible practices, while seeking candidates with the drive to innovate and lead in the global energy transition. Together, these values shape how we engage, assess, and welcome talent to join us in delivering transformational solar power solutions worldwide.

Lightsource bp was fully acquired by bp in 2024.

What you’ll do (the role)

We are seeking a hands‑on, detail‑oriented People & Culture (P&C) Operations Manager to deliver end‑to‑end HR operations for UK & Ireland on a 12‑month fixed term basis. Reporting into the Head of EMEA P&C Operations, this role is critical in managing HR operations processes, employee relations (ER) cases including disciplinary and dismissal procedures, and supporting HRIS utilisation with a strong command of SuccessFactors.

This role is perfect for a pragmatic HR professional who thrives on operational excellence within a fast‑paced, matrix organisation.

We are ideally looking for someone to start in role by the 1st February 2026. Please note this is a 12 Month Fixed Term Contract which includes a 25% of base completion bonus. We can also consider a Contractor agreement on a day rate.

Key Responsibilities

HR Operations & BAU management

• Supported by a P&C Coordinator, manage full cycle HR Operations activities including onboarding, offboarding, job changes, leave of absence, return to work, benefits administration, payroll liaison, contract management, employee questions and queries, as well as the maintenance of employee records in SuccessFactors.
• Lead the administration and continuous improvement of HR policies, processes, and compliance aligned with UK & Ireland employment law.
• Deliver timely and accurate HR data and reporting from SuccessFactors, supporting workforce insights and compliance needs.

Employee Relations & Case Management

• Take ownership of employee relations matters including investigation, disciplinary hearings, grievance handling, and dismissal processes ensuring procedural fairness and compliance.
• Provide expert, pragmatic advice and guidance to managers and business partners on managing complex employment issues, conflict resolution, and compliance risks.
• Maintain robust records and case documentation, acting with discretion and confidentiality.

Stakeholder Collaboration and Support

• Act as a trusted HR Operations partner to business leaders, HR Business Partners, and payroll teams, ensuring seamless and compliant HR service delivery.
• Work closely with the regional HR Operations and wider P&C teams to ensure alignment on best practices and policy adherence.
• Support HR projects related to policy and process improvements, and payroll rollouts as required.

What you’ll need to succeed

Experience & Skills

• Proven experience in HR Operations management within UK & Ireland, ideally supporting multiple locations or countries in a matrix environment.
• Hands‑on expertise managing employee relations cases including investigations, disciplinary hearings, and dismissal proceedings.
• Practical knowledge and experience with SuccessFactors HRIS or similar HR technology systems.
• Strong understanding of UK employment law, contractual entitlements, and compliance issues.
• Ability to manage sensitive and complex employee relations matters objectively and with empathy.
• Excellent organisational skills and the ability to prioritise multiple BAU duties effectively in a fast‑paced environment.

Personal Attributes

• Proactive, pragmatic problem solver with a strong customer service orientation.
• High attention to detail with excellent written and verbal communication skills.
• Resilient and calm under pressure, maintaining confidentiality and professionalism at all times.
• Collaborative team player who influences positively across levels and disciplines.

Why you’ll want to work for us

Our company is a place where you can be yourself and grow, a place where your ideas and opinions matter.

Be you: We pride ourselves on being an inclusive community, where every individual is valued and treated with respect.

Be responsible: Our culture is driven by our core values – from operating safely to ensuring our projects are responsible.

Be recognized: Alongside a competitive salary, we offer a variety of benefits including annual bonus, retention bank, health insurance, pension and other local benefits.

Be inspired: Beyond your day‑to‑day working life at Lightsource bp, there’s a variety of initiatives that will contribute to your own personal development. These include our charitable causes, supporting our solar honey project, or volunteering on our VIBES committee to name a few.

Our core values: Lightsource bp truly cares about creating a sustainable future through safe, responsible and meaningful low carbon energy projects. Our core values of Safety, Integrity, Respect, Sustainability and Drive are the guiding principles for everything we do.

For further information on our career opportunities and life at Lightsource bp, please visit https://www.lightsourcebp.com/careers/