Overnight Guest Services Lead

Malmaison; Brighton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent hotel chain in Brighton seeks a Night Supervisor for a permanent role. The ideal candidate will oversee hotel operations overnight, ensuring guest satisfaction and maintaining brand standards. This position offers £13 per hour for a 40-hour work week and provides various benefits such as discounted staff rates, wellness initiatives, and complimentary stays after years of service. The hotel champion sustainability and is committed to equal opportunity employment.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary stays on anniversaries

Employee Assistance Programme

Responsibilities

• Oversee the running of the hotel from sundown to sunrise.
• Manage guest expectations and ensure brand standards are maintained.

Job description

A prominent hotel chain in Brighton seeks a Night Supervisor for a permanent role. The ideal candidate will oversee hotel operations overnight, ensuring guest satisfaction and maintaining brand standards. This position offers £13 per hour for a 40-hour work week and provides various benefits such as discounted staff rates, wellness initiatives, and complimentary stays after years of service. The hotel champion sustainability and is committed to equal opportunity employment.