Overnight Guest Care & Safety – Newcastle Quayside

Premier Inn; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Nights Team Member at their Newcastle (Quayside) location. In this role, you will ensure the comfort and safety of overnight guests and provide customer service to help them enjoy their stay. Previous experience is not required, and the position offers a starting pay of £13.16 per hour with 20 hours per week. You will also receive training and have access to benefits like discounts and a generous pension plan.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread restaurants

Company pension

Complimentary breakfast upon joining

Discounts on utility bills and travel

Qualifications

• No experience needed.
• Must be over 18 years.
• Calm personality for guest safety.

Responsibilities

• Ensure safety and comfort of overnight guests.
• Provide customer service to help guests rest.
• Maintain hotel operations during night shifts.

Skills

Customer service skills

Problem-solving skills

Health and safety knowledge

Job description

A leading hospitality company is seeking a Nights Team Member at their Newcastle (Quayside) location. In this role, you will ensure the comfort and safety of overnight guests and provide customer service to help them enjoy their stay. Previous experience is not required, and the position offers a starting pay of £13.16 per hour with 20 hours per week. You will also receive training and have access to benefits like discounts and a generous pension plan.