Overnight Front Office Leader — Night Duty Manager

Marriott Cardiff; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hotel in Cardiff is seeking a dedicated Night Duty Manager to oversee operations during the night shift. This role involves managing guest services, leading the night team, and ensuring safety and satisfaction for guests. Candidates should possess strong communication skills and previous supervisory experience in a hospitality setting. Join a global brand that values excellence and opportunity for growth. Apply today to start your journey with us.

Benefits

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Growth Opportunities

Qualifications

• Previous supervisory experience in a hotel night team or similar environment is preferred.

Responsibilities

• Oversee the smooth running of the hotel during overnight hours.
• Lead and supervise the Front Office team during the night shift.
• Manage guest check-ins, check-outs, and overnight requests.
• Conduct hotel walkarounds to ensure safety and operational readiness.
• Deliver exceptional guest service and resolve overnight issues promptly.

Skills

Strong communication skills

Proactive, reliable, and solution-oriented

Ability to lead and inspire a team

Knowledge of hotel systems

Education

Good level of English

Tools

Opera

Microsoft Office

Job description

A renowned hotel in Cardiff is seeking a dedicated Night Duty Manager to oversee operations during the night shift. This role involves managing guest services, leading the night team, and ensuring safety and satisfaction for guests. Candidates should possess strong communication skills and previous supervisory experience in a hospitality setting. Join a global brand that values excellence and opportunity for growth. Apply today to start your journey with us.