Outpatient Operations & Performance Lead

Katalysysts Consulting; Swindon; On-site; GBP 31,000 - 38,000; Full time

Job summary

A healthcare consulting firm in Swindon is looking for a skilled manager to lead the Outpatient Administration team. Role involves ensuring service efficiency, managing performance, and supporting staff training. Ideal candidates will have leadership experience, a degree, and strong communication skills. This full-time, permanent position offers a competitive salary between £31,049 to £37,796 annually, with a focus on delivering quality health services to the community.

Qualifications

• Degree or equivalent experience.
• Evidence of further training / experience in a relevant area.
• Proven experience of developing administrative processes.

Responsibilities

• Lead day-to-day management of Outpatient Administration staff.
• Monitor service quality and patient experience.
• Manage training programs and induction processes.

Skills

Team leadership

Performance management

Communication skills

Organizational awareness

Analytical skills

Education

Degree or equivalent experience

Training in relevant area

Formal project management qualification

Job description

A healthcare consulting firm in Swindon is looking for a skilled manager to lead the Outpatient Administration team. Role involves ensuring service efficiency, managing performance, and supporting staff training. Ideal candidates will have leadership experience, a degree, and strong communication skills. This full-time, permanent position offers a competitive salary between £31,049 to £37,796 annually, with a focus on delivering quality health services to the community.