Order Management Specialist – Customer Fulfillment

Manpower; Clydebank; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in Clydebank is seeking an Order Management Administrator to enhance customer relationships and streamline order processing. The role includes end-to-end order management, daily client interaction via email, and managing customer shipping requirements. Ideal candidates will have proficiency in MS Excel, effective communication skills, and a degree or equivalent qualification. Experience in customer service is a plus. This opportunity offers the chance to be part of a dynamic team that drives operational excellence.

Qualifications

• Preferably qualified to degree level.
• HNC/HND or equivalent will be considered with relevant experience.
• 0–2 years of experience in an Order Management environment.

Responsibilities

• End to end order processing and management.
• Daily customer contact and building strong customer relationships.
• Managing customer shipping requirements and delivery.

Skills

Order Management processes

MS Excel proficiency

Time management

Communication skills

Problem solving

Attention to detail

Education

Degree level qualification

HNC/HND or equivalent

Tools

MS Office

D365

Job description

A recruitment agency in Clydebank is seeking an Order Management Administrator to enhance customer relationships and streamline order processing. The role includes end-to-end order management, daily client interaction via email, and managing customer shipping requirements. Ideal candidates will have proficiency in MS Excel, effective communication skills, and a degree or equivalent qualification. Experience in customer service is a plus. This opportunity offers the chance to be part of a dynamic team that drives operational excellence.