Optical Assistant Manager - Congleton

Zest Business Group; Congleton; On-site; GBP 28,000 - 30,000; Full time

Job summary

A community-focused optical practice in Congleton is seeking an Optical Assistant Manager to lead and support the team in daily operations. You will ensure exceptional patient care and a positive environment. The role requires experience in the optical industry, strong leadership skills, and a proactive approach. The practice offers a competitive salary of £28,000 – £30,000 and stable full-time hours from 9:00 am to 5:30 pm. Join a supportive team committed to quality care.

Qualifications

• Experience as a Senior Optical Assistant or Assistant Manager in the optical industry.
• Confident in leading a team and supporting others.
• Pride in delivering exceptional patient care.

Responsibilities

• Support the Directors with running the practice.
• Lead, motivate, and develop the wider team.
• Deliver an outstanding, personalized patient experience.

Skills

Team leadership

Patient care

Organizational skills

Commercial awareness

Job description

About the Opportunity

This is a brilliant opportunity for an experienced Optical Assistant or Assistant Manager to step into a key leadership role within a forward-thinking, community-focused practice in the heart of Congleton.

You’ll be joining an advanced optical environment led by supportive, approachable Directors who genuinely value their people. The practice has built a strong local reputation for patient care, professionalism, and a welcoming atmosphere, and the team culture reflects that.

The Role

As Optical Assistant Manager, you’ll play a central role in the day-to-day running of the practice, supporting both the clinical and retail sides of the business while leading by example on the shop floor.

Your responsibilities will include:

• Supporting the Directors with the smooth, efficient running of the practice
• Leading, motivating, and developing the wider team
• Delivering an outstanding, personalised patient experience
• Managing diaries, workflows, and day-to-day operations
• Supporting dispensing, pre‑screening, and customer journeys
• Acting as a key point of contact for patients and colleagues alike

About You

This role would suit someone who:

• Has experience as a Senior Optical Assistant or Assistant Manager in the optical industry
• Is confident leading a team and supporting others to perform at their best
• Takes pride in delivering exceptional patient care
• Enjoys working in a close-knit, community-based environment
• Is organised, proactive, and commercially aware
• Is looking for a long-term role within a supportive, progressive practice

What’s On Offer

• Competitive salary of £28,000 – £30,000
• Full‑time, stable hours: 9:00am – 5:30pm
• Supportive Directors who invest in their team
• A friendly, experienced, and welcoming team environment
• An advanced practice setting with a strong focus on quality
• The chance to make a real impact in a respected local practice

How to Apply

If you’re looking for a role where you’ll be trusted, supported, and genuinely valued, we’d love to hear from you.

Apply now or