Optical Assistant: In-Store Eye Care & Customer Service

Boots; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pharmacy chain seeks an Optical Assistant to join their team in York and North Yorkshire. In this role, you will engage with customers, assist with eye-tests, and manage eyewear orders while benefiting from the 'Step Into Optics' training program. Ideal candidates will possess a passion for customer service and enthusiasm for personal development. The position offers various training opportunities and a competitive benefits package including discounts, bonuses, and flexible working arrangements.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Essential skills include a passion for customer care.
• Willingness to learn and develop personally.

Responsibilities

• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading pharmacy chain seeks an Optical Assistant to join their team in York and North Yorkshire. In this role, you will engage with customers, assist with eye-tests, and manage eyewear orders while benefiting from the 'Step Into Optics' training program. Ideal candidates will possess a passion for customer service and enthusiasm for personal development. The position offers various training opportunities and a competitive benefits package including discounts, bonuses, and flexible working arrangements.