Ops Manager — Member Experience with Free Family Membership

David Lloyd Leisure; Kings Hill; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading leisure and fitness organization is seeking a passionate Operations Manager to join their Kings Hill team. You will manage daily operations, ensure compliance with health and safety standards, while focusing on maximizing the member experience. The ideal candidate will possess experience in operational management, financial planning, and a strong commitment to customer service. The role offers excellent perks such as free club membership for family and discounts on services.

Benefits

Free club membership for family

Discounts on services

Qualifications

• Experience in operational management.
• Strong financial planning skills.
• Passion for customer service.

Responsibilities

• Manage daily operations effectively.
• Ensure compliance with health & safety regulations.
• Maximize member experience.

Skills

Operational management

Financial planning

Customer service

Job description

A leading leisure and fitness organization is seeking a passionate Operations Manager to join their Kings Hill team. You will manage daily operations, ensure compliance with health and safety standards, while focusing on maximizing the member experience. The ideal candidate will possess experience in operational management, financial planning, and a strong commitment to customer service. The role offers excellent perks such as free club membership for family and discounts on services.