Operations Manager UK

Winbro; Shepshed; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading high-tech firm in Shepshed is seeking a Head of Operations who will lead the operational team in ensuring compliance and efficiency. This role requires at least 5 years of experience in manufacturing management and a Bachelor's degree. Responsibilities include managing operational budgets, driving continuous improvement, and enhancing customer relationships. The position offers competitive remuneration, flexible hours, and various benefits including a car allowance and company pension scheme.

Benefits

Competitive salary plus car allowance

Flexible start and finish times

25 days holiday per year

Company pension scheme

Company paid life insurance

Options for private healthcare

Qualifications

• 5+ years experience in a senior operational management role.
• Proven track record of success in manufacturing.
• Strong leadership, analytical, and critical thinking skills.

Responsibilities

• Lead, motivate and mentor the operations team.
• Develop and manage operational budgets for cost-effectiveness.
• Drive a culture of continuous improvement in operations.
• Set and monitor measurable key performance indicators (KPIs).
• Maintain and build strong customer relationships.

Skills

Leadership

Analytical skills

Critical thinking

Operations management

Budget management

Education

Bachelor’s degree in business administration, operations or related field

Tools

Dynamics 365

Job description

At Winbro, we are at the heart of the green hydrogen revolution enabling production of next generation fuel cells with our ultra fast laser drilling and welding technologies. Our equipment is capable of producing highly complex micro parts to micron level accuracies, creating a revolution in personalised drug delivery and medical care. Our technology is capable of producing highly complex semiconductor parts, enabling next level efficiencies in electronics manufacturing.

JOIN US in this newly created role as Head of Operations and we can offer you an opportunity to work in a high-tech, specialist company working with some of the best global names in aerospace, medical, semiconductor and clean energy.

As Head of Operations, you are a key leader of the first line management team and will oversee the day-to-day operations of the region, driving operational excellence and ensuring compliance, efficiency, effectiveness, and alignment with strategic goals, delivering a best-in-class customer experience.

You are responsible for leading the operational team, developing, and implementing strategies, and managing resources to achieve company objectives with gross profit responsibility for the site.

This role involves a mix of strategic planning and direct management, requiring strong leadership, analytical, and critical thinking skills.

Role and responsibilities

• Lead, motivate and mentor the operations team, fostering a positive and productive work environment and managing performance.
• Develop and manage operational budgets, ensuring cost-effectiveness and resource optimization.
• Lead, enforce and develop plant safety procedures across the region.
• Drive a culture of continuous improvement; identifying and implementing process improvements to enhance operational performance.
• Maintain governance to ensure business processes, quality procedures and compliance in line with relevant regulations, accreditations and standards.
• Execute regional operations functions to maintain smooth product flow and efficiency.
• Enhance cross-departmental communication and reduce friction points through transparent reporting and clear accountability.
• Set and monitor measurable key performance indicators (KPIs), analyze data and identify areas for improvement.
• Embed and standardise all aspects of business ERP use (Dynamics 365) in order to ensure efficient utilisation of all resources.
• Own inventory optimization by working with the relevant team to ensure optimal stock levels and minimize costs.
• Co-ordinate transparent system reporting to ensure accurate, real-time visibility for effective product tracking.
• Shape and promote a customer‑experience‑focused culture across departments.
• Maintain and build strong customer relationships, ensuring their needs are met and expectations are exceeded.
• Develop and implement operational strategies aligned with overall business objectives.
• Collaborate with other departments and stakeholders to ensure smooth operations and alignment across the organization.

Requirements

We are looking for a talented leader with 5+ years experience in a senior operational management role, with a proven track record of success. The successful candidate will have gained this experience within manufacturing and have a Bachelor’s degree in business administration, operations or related field.

Benefits

• Competitive salary plus car allowance.
• Flexible start and finish times.
• 25 days holiday per year, including shut down over Christmas.
• Company pension scheme including the option to contribute via salary sacrifice
• Company paid life insurance at 3 x salary with the option to upgrade the value and to include spousal cover.
• Perks benefits, offering discounts on many high street brands.
• Options for private healthcare and medical cash plan.

Please note, some team members have finished for the Christmas break so shortlisting will be in the week commencing January 5th.