Operations Manager - Sports & Fitness Facility (Shift Lead)

Leisure People; Elmbridge; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading leisure operator is seeking a Duty Operations Manager for their busy sports and fitness facility in Walton-on-Thames. The role involves shift management, ensuring a safe environment, and delivering exceptional customer service. Ideal candidates will have experience in a high-volume leisure business and possess strong leadership skills. Competitive salary up to £33,000 plus benefits, including free membership and professional development opportunities.

Benefits

Free membership for you and your family

Discounts on activities

Contributory pension

Free parking

Paid training for qualifications

Qualifications

• Passion for the sports, health, and fitness industry.
• Experience in a high-volume sports, leisure, entertainment or hospitality business.
• Flexibility to work various shifts.

Responsibilities

• Take ownership of operating the busy centre on a shift basis.
• Ensure the centre is clean, safe and in good working order.
• Deliver a fantastic customer experience.

Skills

Customer focused

Operational shift management

Leadership experience

Education

National Pool Lifeguard Qualification

First Aid at Work

Job description

A leading leisure operator is seeking a Duty Operations Manager for their busy sports and fitness facility in Walton-on-Thames. The role involves shift management, ensuring a safe environment, and delivering exceptional customer service. Ideal candidates will have experience in a high-volume leisure business and possess strong leadership skills. Competitive salary up to £33,000 plus benefits, including free membership and professional development opportunities.