Operations Manager: Logistics & Service Excellence

Career Choices Dewis Gyrfa Ltd; Stretford; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading logistics company based in Stretford is seeking an Operations Manager to enhance service quality and drive growth. The ideal candidate will excel in problem-solving, communication, and decision-making. Key responsibilities include planning workloads, assisting in HR functions, and ensuring compliance with operational policies. This full-time permanent role offers a competitive salary between £35,000 and £40,000, alongside benefits such as a company pension and cycle-to-work scheme.

Benefits

Company pension

Cycle to work scheme

Free flu jabs

Free parking

Health & wellbeing programme

Paid volunteer time

Referral programme

Qualifications

• Excellent problem solving, people, and communication skills.
• Ability to make tough decisions in a timely manner.
• Experience in a fast-moving logistics environment is preferred.

Responsibilities

• Plan the workload effectively for operational resources.
• Assist Branch Manager with HR duties.
• Promote high morale and best practices.
• Resolve customer service issues.
• Assist with financial forecasts and budgets.
• Ensure compliance with operational policies.
• Review and approve operational invoices.
• Ensure compliance with transport legislation.

Skills

Problem solving skills

People skills

Communication skills

Decision making

Education

Transport Management CPC qualification

Job description

A leading logistics company based in Stretford is seeking an Operations Manager to enhance service quality and drive growth. The ideal candidate will excel in problem-solving, communication, and decision-making. Key responsibilities include planning workloads, assisting in HR functions, and ensuring compliance with operational policies. This full-time permanent role offers a competitive salary between £35,000 and £40,000, alongside benefits such as a company pension and cycle-to-work scheme.