Operations Manager Ashford

Stagecoach; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading transportation company is seeking an Operations Manager for their Ashford location. The role involves leading a team of 140 colleagues, ensuring on-time service delivery, and managing community relations. Candidates should have strong leadership skills, effective communication abilities, and a commitment to motivating their team. This position offers a full-time contract with competitive benefits and the chance to make a positive impact in the local community.

Qualifications

• Proven leadership capabilities within a changing environment.
• Strong communication skills for building relationships with stakeholders.
• Confident self-starter, able to motivate others.
• Excellent team player supporting broader organizational goals.

Responsibilities

• Lead and inspire a team of 140 colleagues to ensure service delivery.
• Respond to and resolve any operational issues effectively.
• Develop your team to meet high standards of service.
• Build relationships with local stakeholders.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Job description

Salary

Competitive

Operations Manager Ashford

Does the thought of leading our Ashford operation of 140 colleagues and 63 vehicles sound right up your street? How about working in the heart of the South East community to deliver an amazing service to our hugely valued customers every day? Then read on because this could well be the opportunity you've been waiting for!

We are looking for a dynamic and forward-thinking Operations Manager to lead, inspire and support our team.

Whatever your background, you'll be passionate about people, motivating and leading your colleagues to deliver a safe, efficient and effective transport service to the incredible Ashford community. Your success in this role will also be a major contributor to our wider South East business.

We don't just want managers to manage runs and KPIs; we want inspirational leaders who will drive forward our success with kindness and passion. So what could you do in our Ashford depot?

Working within a dedicated team the main aim is to ensure our services leave the depot on time with our customer-focused drivers ready and able to meet our customers' expectations.

To do this you'll lead, motivate, develop and engage your colleagues and promote a close and constructive partnership with the engineering, commercial and service delivery teams.

The responsibility to respond quickly to any problems will be yours, so you'll have the opportunity to make a direct and hugely positive impact on our customers and our business.

You will be responsible for ensuring you have the right people in the right place at the right time. You will develop your team to ensure competency with great behaviours so they deliver the high standards of service we expect.

Ultimately the performance of Ashford depot will be in your hands: service, security, safety and standards—this is an incredible career opportunity.

It's not all inward facing; we will encourage you to take an active role in developing and enhancing relationships with your local stakeholders such as local councillors and other high profile bodies.

Requirements

• You have good proven leadership capabilities within a changing environment.
• Your communication skills are strong to build excellent relationships with both internal and external stakeholders.
• You are a confident self-starter and able to always motivate others.
• You are an excellent team player and able to support your team and the wider South East management to the broader organisation.

Does this sound like you?

If so apply through our Stagecoach careers site by Wednesday 31st December 2025 with a CV and cover letter.

Apply by Email

Or apply by email to

Inclusive Employer Statement

Stagecoach is proudly an inclusive employer striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation or age.

Location

Stagecoach Ashford Depot
Cobs Wood Industrial Estate
Ashford Kent TN23 1EL

Required Experience

Manager

Key Skills

• Six Sigma
• Lean
• Management Experience
• Process Improvement
• Microsoft Outlook
• Analysis Skills
• Warehouse Management System
• Operations Management
• Kaizen
• Leadership Experience
• Supervising Experience
• Retail Management

Employment Type

Full-Time

Experience

Years

Vacancy

1