Operations Manager (6 Month FTC)

Harrison Holgate; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm is seeking an Operations Manager for its Account Management team in London, focusing on operational excellence and strategic stakeholder engagement. Candidates should have strong operational leadership and project delivery experience, preferably in insurance or reinsurance. This role offers a hybrid work model and the opportunity to lead a small team through effective change management.

Qualifications

• Strong operational leadership experience is essential.
• Experience in stakeholder management and project delivery required.
• Familiarity with insurance or reinsurance markets is highly preferred.

Responsibilities

• Lead operational support and drive operational excellence.
• Shape frameworks and processes for improved coordination.
• Work closely with senior stakeholders to enhance delivery.
• Manage and coach a small team through changes.

Skills

Operational leadership

Stakeholder management

Project delivery

Job description

Operations Manager – Account Management
Location: London | Hybrid

Join one of the world’s leading insurance and reinsurance businesses, in a pivotal Operations Manager role within our Account Management team.

You’ll provide both strategic and hands-on support during an exciting period of change, helping to strengthen relationships with senior leaders across Managing Agents and embedding smarter, more effective processes.

This is a high-impact role where you will:

Lead operational support and drive operational excellence.

Shape frameworks and processes to improve coordination and delivery.

Work closely with senior stakeholders across the market.

Manage and coach a small team while supporting transformational change.

We’re looking for someone with strong operational leadership, stakeholder management, and project delivery experience, ideally gained within the insurance or reinsurance market.

As true market specialists we work in partnership with our candidates and clients, delivering unrivalled market knowledge and insight. Driven by our passion to become the partner of choice we offer tailored advice and guidance...