Operations Manager

Morrisons; Sefton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK supermarket is seeking an Operations Manager to drive high store standards and ensure safe operations. You will be responsible for managing all aspects of store operations, developing talent, and ensuring compliance with food safety laws. The ideal candidate will have experience in retail management and a passion for building a successful team culture. Comprehensive benefits such as a competitive salary and attractive bonuses are included.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Experience in managing large retail operations, with strong turnover.
• Ability to inspire and drive a successful team culture.
• Strong leadership skills with effective listening and feedback abilities.

Responsibilities

• Accountable for end-to-end store operations and high standards.
• Develop and mentor talent across the store.
• Ensure compliance with food safety laws and maintain standards.

Skills

Leadership

Coaching

Problem-solving

Collaboration

Influencing

Job description

Operations Manager role focused on driving high store standards, safe and legal compliance, and developing capable and motivated managers to create a high performing and engaged team. As the Operations Manager you will:

• Be accountable for end-to-end store operations, ensuring appropriate resources to deliver routines to the highest standard
• Continually identify, develop and mentor talent across the store and wider region to create a pipeline of successors
• Continuously build the capability of the Management team through stretching accountability and development planning
• Partner with the People Manager to embed a culture that embraces change across the store and support Managers to do the same
• Ensure compliance with food safety laws and maintain expertise in safe and legal practice across all departments
• Support Managers with forward-thinking action plans to increase performance
• Contribute to the development of the annual Store plan with a commercial mindset to maximise performance
• Use the freedom within the framework to develop local ideas that exceed sales targets while motivating colleagues
• Build relationships with key stakeholders to involve the right people in continuous improvements that benefit the customer
• Lead by example to deliver exceptional standards and performance with a focus on what matters most for customers
• Oversee store processes affecting product availability and build the Management team’s capability to feedback to business areas to improve the customer experience
• Engage with customers to understand daily offers and feed insights into improvement plans, working with central teams to continually improve service

About you / Qualifications

• Experience in the retail industry, with prior management of a large, customer-facing and high turnover operation (over £150k turnover per week)
• Strong leadership skills with the ability to listen, respond and influence
• Ability to inspire and think broadly about new ways of doing things
• Strong coaching skills with the ability to give feedback and establish consistent ways of working
• A passion for driving talent and creating a successful team culture
• Ability to resolve challenges and build trust across the full store team
• Set clear objectives for departments aligned with Morrisons priorities
• Craft a culture that fosters collaboration

Benefits

We offer excellent training, support and ongoing development, plus a competitive salary and superb benefits package, including a generous bonus, attractive pension scheme, private healthcare, and a colleague discount. We also provide family-friendly policies, including 26 weeks maternity and adoption leave, as well as neonatal and fertility leave.

Explore our world: we are Morrisons. We are an equal opportunities employer and welcome applications from all sections of the community.

About Morrisons

Shopkeepers for over 100 years, Morrisons operates around 500 stores across the UK and an online home delivery service. Our focus on freshness drives extensive in-store production and exceptional customer service. Our stores offer opportunities to grow and develop within a supportive learning culture.