Operations Manager

Amazon UK Services Ltd.; Knottingley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Knottingley is seeking a skilled leader to manage and develop a team of Area Managers. You will oversee operational teams, analyze performance, and implement strategies to enhance operational efficiency. Candidates should possess a degree and relevant experience in stakeholder management and data analysis. Proficiency in MS Office is preferred. This position offers a dynamic environment focused on safety and operational excellence.

Qualifications

• Degree required.
• Relevant experience in people and stakeholder management.
• Advanced proficiency in verbal and written English.
• Experience in data analysis and influencing business decisions.

Responsibilities

• Manage and develop a team of Area Managers.
• Lead operational teams on a shift and resolve issues.
• Analyze shift performance and implement improvement actions.
• Design and deliver initiatives to improve operations.

Skills

Team leadership

Data analysis

Stakeholder management

Operational excellence

Education

Degree

Tools

MS Office Suite

Job description

Key job responsibilities

Manage and develop a team of Area Managers

Lead operational teams on a shift, deal with issues, and positively impact site performance

Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

Work closely with other support teams, including HR, Finance, Health and Safety, and Security

Design and deliver initiatives across the sites to improve operational performance

A day in the life

You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

BASIC QUALIFICATIONS

• A degree
• Relevant experience in people and stakeholder management
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Relevant experience in key areas of production and supply chains rforming data analysis

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

• Experience in Lean, Six Sigma and Kaizen techniques
• Experience in a similar logistical working environment
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment