Operations Manager

WPS; Crawley; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading service provider is seeking an experienced Operations Manager in Crawley to manage multi-disciplinary teams in gas service and installation contracts. The role involves overseeing operational delivery, ensuring compliance with regulations, and building strong client relationships. Ideal candidates will have a clean UK driving licence, contract supervision experience, and a solid understanding of gas legislation. Join a supportive team dedicated to making an impact in the communities they serve.

Benefits

25 days annual leave

Company Van or Car Allowance

24/7 GP access

Ongoing professional development

Qualifications

• Full, clean UK driving licence.
• Experience in Social Housing, especially in Gas Service, Repair, and Installations.
• Comfortable with PDA devices and documentation.

Responsibilities

• Manage multi-disciplinary field teams across gas service, repair, and installation contracts.
• Oversee operational delivery ensuring compliance with requirements.
• Build strong client and customer relationships.

Skills

Contract supervision experience

Customer service

Technical knowledge

Problem-solving skills

Coaching ability

Education

City & Guilds, NVQ Level 2, or equivalent

Job description

Are you an experienced Operations Manager based in or near Crawley? Ready to lead high-performing teams and deliver exceptional results?

Join Liberty and help the communities we serve!

We Can Offer You:

• Work-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime
• Vehicle: Company Van or Car Allowance of 10%
• Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more
• Training & Growth: Ongoing professional development to keep you at the top of your game

Your Role as our Operations Manager:

• Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts
• Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements
• Work closely with Contract Supervisors and Admin Teams to deliver high-quality results
• Ensure accurate performance reporting against KPIs, budgets, and profitability metrics
• Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections
• Build strong client and customer relationships and represent Liberty as a senior operational contact
• Monitor budgets, material use, and job performance to deliver excellent value for money
• Drive service improvements, contribute to strategic plans, and engage in service development and innovation
• Support procurement and onboarding for growth opportunities across the region
• Deputise for senior leaders and contribute to Liberty’s strategic direction

What We Need from You:

• Full, clean UK driving licence
• Proven contract supervision experience, managing both technical engineers and office-based staff
• Experience in Social Housing, especially in Gas Service, Repair, and Installations
• High level of technical knowledge and problem-solving skills
• Comfortable using PDA devices and completing accurate, high-quality documentation
• City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline
• Strong understanding of gas legislation and health & safety best practices
• Excellent customer service and communication skills with a caring, empathetic approach
• Strong coaching ability and experience managing change
• Analytical, reliable, trustworthy, and driven by achievement
• A flexible, approachable, and proactive mindset

Why Liberty?

We’re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our.>

Apply Today!

Click “Apply” below to join Liberty as an Operations Manager. We look forward to hearing from you!

Closing Date: 13th February 2026 (We may close early due to high demand)