Operations Manager

Square Peg Associates; Borough of Rossendale; On-site; GBP 38,000 - 50,000; Full time

Job summary

A leading recruitment consultancy seeks an experienced Operations Manager in the Borough of Rossendale. This role entails managing daily operations, overseeing customer relations, and leading a multi-tasking team of professionals. The ideal candidate should have at least five years of management experience in a related field and possess strong decision-making skills. A competitive salary of £38-50k is negotiable based on experience. Join this close-knit team and contribute to exciting new growth opportunities.

Qualifications

• Minimum of 5 years' experience in a management or leadership role.
• Experience in wholesale, distribution, or sales environments.
• Strong decision-making ability and clear communication skills.

Responsibilities

• Oversee daily operations including Sales Account Management and Deliveries.
• Lead a small team and create a positive working environment.
• Support the Business Owner in planning for growth.

Skills

Management experience

Leadership

Customer service

Financial oversight

Microsoft Excel

Job description

Operations Manager

Daily Operations

• Taking ownership of daily operations, including Sales Account Management, Deliveries, and Purchasing.
• Being actively involved in all areas, from customer service to dispatch when needed.

Sales and Customer Management

• Maintaining strong relationships with existing loyal customers and identifying opportunities to grow the client base.

Financial Oversight

• Monitoring margins, budgets and costs.
• Helping the owner and accountant make informed decisions based on financial insights.

Team Leadership

• Leading and supporting a small, multi-tasking and experienced team of 3 to 4 staff.
• Creating a positive working environment and ensuring clear communication.

Planning for Growth

• Working closely with the Business Owner who will be engaged 20–30% of their time to support, shape and execute business plans. (Has multiple businesses, therefore handing over daily operations)
• Identifying areas for improvement and innovation.

What We’re Looking For

• At least 5 years' experience in a management or leadership role within a small or micro business, ideally in wholesale, distribution, warehouse or sales.
• A hands‑on leader who’s comfortable jumping in wherever needed.
• Experience managing finances, stock, and small team operations.
• Commercially minded with strong decision‑making ability.
• Clear and confident communicator with great organisational skills.
• Proficient in Microsoft Office, especially Excel.

Why Join Us?

This business has been thriving for over 25 years and has built a strong, loyal customer base in a specialist market. With new ventures now in motion, this is a unique opportunity to support the Business Owner in the next stage of growth, and take on a key role within a close‑knit team. Salary & Benefits negotiable £38‑50k salary.

Join this dynamic team and contribute to the continued growth! If you’re an ambitious individual with a passion for your work, we’d love to hear from you.

About Square Peg Associates

At Square Peg Associates, we are a leading recruitment consultancy specialising in finance and commercial business professionals within the North West of England. Our approach is personal and tailored to each candidate. We not only consider the qualifications listed on their CVs but also take the time to understand them on a deeper level. Before representing any candidate to our esteemed client base, we build strong relationships with them.

If you’re interested in exploring our current vacancies, visit our website at Squarepegassociates.co.uk.