Operations Manager

Harry Mason Ltd; Birmingham; On-site; GBP 30,000 - 34,000; Full time

Job summary

A drinks dispense equipment manufacturer in Birmingham is seeking an organized Operations Manager. You will play a key role in coordinating production and ensuring timely order processing. The ideal candidate will have experience in production planning, strong communication skills, and the ability to thrive in a fast-paced environment. This office-based role offers a salary of £30,000 to £34,000 depending on experience and opportunities for career growth.

Benefits

Supportive team environment

Opportunities for career growth

Qualifications

• Experience in a coordination, production planning, or sales support role.
• Strong organizational skills with the ability to prioritize effectively.
• Excellent communication skills to liaise between customers and production.

Responsibilities

• Receive and process customer orders via phone and email.
• Take responsibility for scheduling and coordinating production with the Production Manager.
• Monitor progress of jobs through production and flag any issues early.

Skills

Coordination experience

Strong organizational skills

Excellent communication skills

IT systems proficiency

Detail-focused

Job description

Overview

Help us keep the drinks flowing

Birmingham | £30,000 £34,000 (DOE)

We're a drinks dispense equipment manufacturer supplying breweries, pubs, and hospitality venues with everything from towers and taps to full dispense systems. We're looking for a highly organised operations manager to join our office team and take a lead role in ensuring production runs smoothly to meet customer demand.

What Youll Do

• Receive and process customer orders via phone and email.
• Take responsibility for scheduling and coordinating production with the Production Manager.
• Monitor progress of jobs through production and flag any issues early.
• Communicate clearly with customers about lead times, updates, and deliveries.
• Provide office-based admin and coordination support across sales and production.

What Were Looking For

• Experience in a coordination, production planning, or sales support role.
• Strong organisational skills with the ability to prioritise effectively.
• Excellent communication skills to liaise between customers and production.
• Confident using IT systems (ERP/order processing experience a bonus).
• Proactive, detail-focused, and able to thrive in a fast-paced manufacturing environment.

What Youll Get

• Salary: £30,000 £34,000 (depending on experience)
• A key role in a growing company within the UK beer industry.
• Office-based position with daily responsibility for production coordination.
• Supportive team environment and opportunities for career growth.

No Agencies please.