Operations Manager

Membership Bespoke; Bedford; On-site; GBP 46,000 - 55,000; Full time

Job summary

A national membership organization in Bedford seeks an experienced Operations Manager to enhance service delivery and operational excellence. The successful candidate will oversee sales, examinations, finance, and IT, helping to expand membership products and publications. This full-time, permanent role requires strong experience in membership operations and a focus on making a meaningful impact. Competitive salary up to £55,000 plus benefits. Apply with your CV.

Qualifications

• Strong experience in membership operations is essential.
• Commercially astute and highly organized.
• Motivated by making a meaningful impact.

Responsibilities

• Ensure members receive consistently high-quality service.
• Oversee operational functions including sales, finance, and IT.
• Drive operational excellence to support the organization's mission.

Skills

membership operations

commercial acumen

organizational skills

people-focused

Job description

Operations Manager

National Membership Organisation

Bedford (office-based with some flexibility and occasional travel)

Salary: Up to £55,000 depending on experience, plus benefits

Full-time | Permanent

An established and highly regarded national membership organisation is seeking an experienced Operations Manager to join its senior management team.

This organisation has a strong brand, an active and engaged membership base, and a growing national and international profile. With ambitious plans for future growth, it is now looking to appoint a commercially minded and service-driven operations professional to play a pivotal role in its continued success.

The Operations Manager will be responsible for ensuring members receive consistently high-quality service, while also helping to expand the reach and value of the organisation’s membership products, publications and advertising portfolio. The role has oversight of key operational functions, including sales, examinations, finance and IT, ensuring efficient and effective day-to-day delivery.

Working closely with staff, volunteers, customers and partner organisations, the successful candidate will help drive operational excellence and contribute to the organisation’s wider mission to support, promote and represent its sector across the UK and internationally.

This role will suit someone with strong experience in membership operations who is commercially astute, highly organised, people-focused and motivated by the opportunity to make a meaningful impact within a purpose-led organisation.

To apply for the Operations Manager role, please submit your CV.