Operations Lead - Cyber Assessments

JPMorgan Chase & Co.; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial institution in the UK is seeking a Cybersecurity Specialist to lead penetration testing and collaborate with clients. The ideal candidate has a strong technical background in cybersecurity, expertise in automation tools, and excellent client-facing skills. This role emphasizes risk management and process engineering, offering competitive compensation and comprehensive benefits.

Benefits

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Qualifications

• Strong technical background in cybersecurity.
• Proven experience in operations and risk management.
• Experience in process engineering and automation.

Responsibilities

• Lead cybersecurity penetration testing operations.
• Provide technical guidance for cyber assessments.
• Develop automation solutions to enhance efficiency.
• Collaborate with clients to understand technical needs.

Skills

Penetration testing

Technical documentation

Automation tools

Client-facing skills

Microsoft Excel

Jira

Tools

Microsoft Visio

Microsoft PowerPoint

Job description

Overview

As a Cybersecurity Specialist within CTC Cyber Ops Assessments Operations, you will be responsible for the successful execution of our testing portfolio. Your role will involve delivering enhancements and implementing changes that increase productivity, enforce control and cybersecurity best practices, and improve customer satisfaction. You will oversee risk reduction and tooling initiatives, and deliver cost-effective solutions that prioritize our clients. Your tasks will also include analyzing, designing, developing, and delivering solutions to strengthen our operations in Cybersecurity, Technology, and Controls. You won't just be monitoring our data, but innovatively protecting it. With a collaborative mindset, you will support transformation work on cyber assessment delivery operations and engagement.

Responsibilities

• Lead and oversee the operations of cybersecurity penetration testing engagement, ensuring alignment with industry best practices and emerging trends.
• Provide technical guidance and support for cyber assessments debugging, scoping, and technical documentation.
• Develop and implement automation and tooling solutions to address operational gaps and enhance efficiency.
• Collaborate with clients to understand their technical needs and scope, ensuring alignment with our service offerings.
• Partner with senior management to achieve strategic goals through transformation initiatives, focusing on improving and transforming service delivery.
• Work with service partners on an as-needed basis to resolve scoping disagreements, support with tooling and testing debugging.
• Strong technical background in cybersecurity, with specific expertise in penetration testing and security assessment activities.
• Technical proficiency in debugging and scoping penetration tests, as well as creating and reviewing technical documentation.
• Familiarity with automation tools and techniques, with the ability to work with product teams to develop solutions.
• Proven experience in operations, risk, and controls management processes & principles, with a focus on cybersecurity.
• Experience in process engineering and re-engineering, with a focus on automation and continuous improvement.
• Excellent client-facing skills, with the ability to build partnerships and interact with third-party vendors and teams across different regions.
• Strong problem-solving skills, with the ability to anticipate and resolve roadblocks impacting SLAs.
• Proven commercial experience with Microsoft Excel, Visio, PowerPoint is a MUST.
• Experience with Jira and Scrum Master knowledge is a distinct advantage.

Company and Benefits

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.