Operations Lead - A

Smiths News; Swindon; On-site; GBP 55,000 - 60,000; Full time

Job summary

A leading logistics provider in Swindon is seeking an Operations Readiness Lead to ensure the operational network is fully prepared for the go-live of the new Transport Management System (TMS). This role is pivotal in turning system designs into effective real-world operations. The ideal candidate will have deep knowledge of TMS design and best practices, capable of driving readiness and adoption across all delivery functions. This position offers a competitive salary and benefits package.

Benefits

Car allowance

Bonus

Benefits package

Qualifications

• Proven experience in Transport Management System (TMS) implementation and operational readiness.
• Ability to lead cross-functional teams effectively.
• Strong analytical skills to unlock operational and commercial value.

Responsibilities

• Ensure planners and depot teams are ready for TMS go-live.
• Drive the transition of new system designs into real-world operations.
• Lead operational readiness across all depots and delivery functions.

Skills

TMS design knowledge

Operational readiness planning

Training and go-live support

Stakeholder engagement

Job description

Job Description

55,000 to 60,000 per annum plus 5,688 per annum car allowance, bonus and benefits. 2 year fixed term contract. Behind every nightly miracle is a team of dedicated people carrying out more roles than you realise were the unseen force that delivers. This isnt your typical Project Manager role.

As our Operations Readiness Lead, youll make sure our planners, depot teams, and delivery drivers are fully prepared to hit the ground running from day one of our new Transport Management System (TMS) go-live. Youll be the vital link between the project team and our operational network turning agreed system designs into practical, real-world ways of working. From testing and training to go-live support and adoption, youll lead the transition that ensures the operation is confident, capable, and performing from day one.

In addition to leading readiness and adoption, you will be required to bring deep knowledge of TMS design and best practice ensuring the system is not only implemented effectively but also used intelligently to unlock operational and commercial value. Acting as both practitioner and consultant, youll help determine how TMS data, functionality, and workflows can be applied to optimise planning, delivery performance, and future scalability. Lead operational readiness planning across all depots and delivery functions, ensuring the business is fully prepared for TMS cutover.

Drive te…