Operations Executive - Digital Marketing

Adria Solutions Ltd.; Chester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A growing digital retail media agency is seeking an Operations Executive to support key retail clients across large-scale in-store networks. This role is remote-based in the UK with weekly travels to Cheshire. You will handle client interactions, coordinate campaign setups, and improve operational processes. The ideal candidate should have experience in operations or project coordination and be detail-oriented with excellent communication skills. A great opportunity for long-term development in a dynamic environment.

Qualifications

• Experience in operations, project coordination, or account support.
• Background in retail media or digital signage advantageous.
• Strong organisational skills with excellent attention to detail.
• Proactive problem-solving approach with a strong customer focus.

Responsibilities

• Acting as a trusted day‑to‑day point of contact for retail clients.
• Supporting the planning, setup, and execution of campaigns.
• Coordinating with internal teams for timely deployment.
• Monitoring timelines, budgets, and deliverables.

Skills

Operations experience

Project coordination

Excellent communication

Detail orientation

Problem-solving

Tools

Microsoft applications

CRM tools

Project management tools

Job description

Operations Executive (Digital Marketing) - Cheshire

Location: Remote (UK-based) with weekly travel to Cheshire and occasional national travel

My client is seeking a highly organised and proactive Operations Executive to support key retail clients across large-scale in-store retail media networks. This role is ideal for someone looking to build a strong, hands‑on understanding of digital retail media while working closely with clients and internal teams.

The successful candidate will have a passion for client service, excellent attention to detail, and the ability to manage multiple priorities in a fast‑paced environment.

Key Responsibilities

• Acting as a trusted day‑to‑day point of contact for retail clients
• Supporting the planning, setup, and execution of campaigns across multiple national accounts
• Coordinating with internal teams to ensure timely and accurate deployment aligned with promotional cycles
• Monitoring timelines, budgets, and deliverables, escalating issues where required
• Maintaining accurate documentation of operational activity and client communications
• Supporting account managers with managing client expectations and resolving operational issues
• Identifying and contributing to process improvements to enhance efficiency
• Ensuring compliance with company policies, advertising standards, and industry requirements
• Assisting with reporting and performance tracking to measure operational success and client satisfaction

Experience & Skills Required

• Experience in operations, project coordination, or account support
• Background in retail media, digital signage, or a related environment is advantageous
• Strong organisational skills with excellent attention to detail
• Comfortable using Microsoft applications and learning new systems such as CRM and project management tools
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks simultaneously and meet deadlines
• Proactive problem‑solving approach with a strong customer focus

Why Apply?

This is a fantastic opportunity to join a growing business operating at the forefront of digital retail media, offering hands‑on exposure, client interaction, and long‑term development opportunities.