Operations Engineer – End-User IT & Endpoint Support

National Grid; Taunton; Hybrid; GBP 46,000 - 57,000; Full time

Job summary

A leading energy supplier in the UK is seeking an Operations Analyst Engineer based in Taunton, Somerset. This hybrid role entails ensuring effective access to tools and technology for seamless operations. Responsibilities include troubleshooting hardware/software issues, collaborating with teams, and maintaining documentation. The ideal candidate will possess technical proficiency in endpoint management tools and strong problem-solving skills. Salary ranges from £46,000 to £57,000 annually, with additional benefits including performance bonuses and a contributory pension scheme.

Benefits

Performance bonuses

Contributory pension scheme

Employee assistance support

Qualifications

• Proven experience in resolving challenging technical problems.
• Familiarity with endpoint technologies in an enterprise environment.
• Proficiency in Windows 10 and 11 operating systems.

Responsibilities

• Collaborate with teams to resolve complex technical issues.
• Perform root cause fixes across multiple locations.
• Contribute to large-scale projects impacting customers and staff.

Skills

Problem-solving

Interpersonal skills

Communication skills

Organizational skills

Tools

SCCM

Intune

Autopilot

MDT

VMware

Hyper-V

Job description

A leading energy supplier in the UK is seeking an Operations Analyst Engineer based in Taunton, Somerset. This hybrid role entails ensuring effective access to tools and technology for seamless operations. Responsibilities include troubleshooting hardware/software issues, collaborating with teams, and maintaining documentation. The ideal candidate will possess technical proficiency in endpoint management tools and strong problem-solving skills. Salary ranges from £46,000 to £57,000 annually, with additional benefits including performance bonuses and a contributory pension scheme.