Operations Coordinator

Pure Staff Ltd; St Albans; On-site; GBP 34,000 - 36,000; Full time

Job summary

A logistics company is seeking an Operations Coordinator in St. Albans to manage cargo movements across Europe and the UK. The role involves ensuring high standards of customer service and compliance with driver duties. Successful candidates will demonstrate strong organisational and communication skills. Offering a competitive salary between £34,000 - £36,000 per annum.

Qualifications

• Professional, positive and helpful attitude.
• Strong organisational skills with an excellent memory.
• Commercial acumen and negotiation abilities.

Responsibilities

• Organising the movement of cargo across Europe and the UK.
• Providing high standards of customer service.
• Monitoring drivers’ duty for compliance.
• Quoting transport rates to gain orders.

Skills

Organising cargo

Customer communication

Route planning

Attention to detail

Job description

Operations Coordinator Permanent St. Albans, Hertfordshire
Posted 1 day ago
£34,000 - £36,000 per annum

Responsibilities

• Organising the movement of cargo across Europe and the UK for both groupage and full trailer loads.
• Communicating accurately in written and verbal form complex instructions to both Customers and Suppliers.
• Providing the highest standards of Customer service.
• Planning and communicating routes to our fleet of drivers.
• Minimising ‘off route’ mileage to maximise operational efficiency.
• Monitoring drivers’ duty and driving time to ensure compliance is correctly followed.
• Processing customer orders through use of its own “in-house” operating system with an emphasis on attention to detail.
• Compiling customs documentation to facilitate shipment of our client’s freight into Europe.
• Building strong relationships with our clients, principally through verbal engagement.
• Quoting transport rates to customers in order to gain orders.
• Communicating with colleagues in different departments to ensure internal procedures are followed correctly.
• Allocation of available resources (trucks, drivers, trailers) to meet clients demands.

Attributes

• A professional, positive and helpful attitude.
• Commercial acumen with the ability to negotiate directly with clients and suppliers and identify and exploit opportunities to increase both turnover and more importantly profit.
• Presentable, energetic and enthusiastic.
• Strong organisational skills with an excellent memory.