Operations Coordinator

The Best Connection; Hereford; On-site; GBP 29,000 - 32,000; Full time

Job summary

A logistics solutions provider is seeking an Operations Coordinator in Hereford. In this permanent role, you will manage all UK logistics, liaise with couriers, and address customer complaints. Proven experience in warehouse operations and a customer-facing role is essential. Strong computer skills are a must. The position offers a salary between £29K and £32K per annum, depending on experience. Work hours are Monday to Friday, 8am to 5pm.

Qualifications

• Must have experience in a similar operations role.
• Proven experience in warehouse and logistics.
• Experience in a customer-facing role.

Responsibilities

• Manage all UK-based logistics.
• Liaise with UK couriers and manage daily manifests and queries.
• Manage customer complaints and escalations.
• Collaborate with all teams to ensure smooth operations.

Skills

Warehouse and logistics experience

Customer service skills

Strong computer skills

Job description

PERMANENT CONTRACT

Join our client based in Hereford as an Operations Coordinator.

Must have experience in a similar role

Duties:

• Manage all UK based logistics
• Liaise with UK couriers and manage daily manifests and queries.
• Manage customer complaints and escalations.
• Collaborate with all teams to ensure a smooth operation of shipments

About you:

• Proven experience in warehouse and logistics
• Experience in a customer facing role
• Strong computer skills

Hours & Salary:

• Monday - Friday
• 8am - 5pm
• £29K - £32K per annum (DOE)