Operations Controller

DHL Germany; Middleton; On-site; GBP 29,000; Full time

Job summary

A leading logistics company is seeking an Operations Controller in Middleton. The role involves overseeing driver documentation, managing administrative tasks, and ensuring compliance with health and safety regulations. Ideal candidates should have strong administration skills and industry knowledge. This position offers a permanent contract with competitive pay and numerous benefits.

Benefits

Discount vouchers for restaurants

Cinema vouchers

Childcare discounts

Employee assistance programme

Qualifications

• Flexible in approach to work and ability to work effectively as part of a team.
• Skills in administration with a focus on problem-solving.
• Knowledge of the industry.

Responsibilities

• Assist in the Pre-Brief/De-Brief and complete Driver documentation.
• Control company asset management and update container portals.
• Complete all admin tasks and maintain a filing system.
• Manage customer queries via Company IT systems.

Skills

Administration experience

Industry knowledge

Teamwork

Job description

Overview

Position: Operations Controller

Contract Type: Permanent, 45 hrs per week

Location: Middleton

Shift: Monday - Friday / 08:00 - 17:00

Salary: £28,571.40

Why choose DHL eCommerce UK?

Want to work for one of the UK’s best workplaces? DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the role

You will assist in the Pre-Brief/De-Brief and complete Driver documentation. You will also complete and maintain the company documentation. As well as communicating with Drivers and Customers via telephone and appropriate company IT Systems.

Key Responsibilities

• Driver pre-brief or evening de-brief as required
• Control company asset management, notably container portal updates, daily container counts, key and scanner controls
• Check SP payments and issue associated daily/monthly reporting
• Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering
• Deal with customer queries via Company IT systems
• Any reasonable request from a Manager/Supervisor
• All Health and Safety policies and procedures are complied with (as stated in the employee handbook/displayed at the location) in line with Site Risk Assessments
• Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour whilst on site.

The ideal candidate will have

• A flexible in approach to work and the ability to work effectively as part of a team, providing support in resolving problems and have a can do, right first time and passionate approach.
• Administration experience / skills
• Industry knowledge

What about career development?

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up to date CV.

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.

We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.

#LI-DNI