Operations Co-ordinator/Administrator

Speedy Services; Tamworth; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading hire provider is seeking an Operations Coordinator in Tamworth. This role involves managing logistics and deliveries, liaising with customers, and ensuring smooth operations within the depot. The successful candidate will have strong organizational skills and experience in customer service or an operational role. The position offers competitive salary, opportunities for development, and a supportive work environment.

Benefits

26 days holiday

Opportunities for training and development

Life assurance

Pension scheme

Canteen facilities

95% discount across brand

Voluntary health cash plan

Employee Assistance Program

Responsibilities

• Arrange delivery and collection of orders as per customer requirements.
• Process orders allocated to the depot via the Energy Solutions Desk.
• Manage assets within the depot according to stock‑taking procedures.
• Liaise with depot employees, customers, and sales teams.
• Manage customer queries in a timely manner.
• Perform additional depot duties including stock takes.

Skills

Strong organisational skills

Good computer literacy in MS Office

Strong communication skills

Commitment to learn and develop

Experience in hire industry or similar role

Job description

Job Title: Operations Coordinator

Location: Tamworth

Working Hours: Monday to Friday - 08:00-17:00 - 40 hours per week

Salary: £27,228 to £27,288 per annum

Salary Description: Competitive

Posted: 27/11/2025

Recruiter: Speedy Services

Job Ref: SPD/TP/487810/20724

Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job! Join our team at the Power depot and play a key role in equipment dispatch and logistics planning. Be part of a dynamic team ensuring seamless operations. If you thrive in a fast-paced environment and enjoy ensuring smooth operations, this role is for you.

Day‑to‑day responsibilities

• Arranging delivery and collection of orders in accordance with the customer's requirements
• Processing orders allocated to the depot via the Energy Solutions Desk
• Close down all Service Work Orders once seen by Service Coordinator / Service Manager
• Actively manage assets within the depot according to all stock‑taking and handling procedures
• Liaise with depot employees, customers, depots, workshops and sales teams
• Proactively manage customer queries to a conclusion, in a timely manner, giving full and accurate information
• Conduct additional ad‑hoc depot duties including stock takes as required

What we offer

• 26 days holiday (plus bank holidays)
• Opportunities for training, development and career progression
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Voluntary health cash plan
• My Staff Shop: discounts and offers for shopping across many suppliers
• Green Commute Initiative: work scheme for cycling
• PAM – Employee Assistance Program (EAP): free and confidential support and counselling for wellbeing, divorce, legal, financial management

Requirements

• Strong organisational skills
• Good computer literacy in MS Office packages
• Strong communication skills both verbally & written
• Commitment to learn and develop
• Previous experience working within the hire industry or similar customer service or operational role

Speedy reserves the right to close vacancies early if high application volume. Please submit your application promptly.

Speedy supports work‑life balance with flexible arrangements, hybrid and flexible working, including flexible start/finish, shorter days, term‑time hours and job‑share opportunities.

Speedy offers a Career Line of Sight for career progression. Some roles may require DBS, credit or security clearance checks.

Speedy is an equal opportunity employer embracing diversity and inclusive environment. All applicants considered without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, disability status. Proof of right to work in the UK is required.

Contact details

Speedy Services

Tel: [phone]

Contact: Jane Birch