Operations Clerk

dnata catering UK; Stansted Mountfitchet; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading airline catering provider at London Stansted Airport is looking for an Operations Clerk to support catering operations. You will coordinate schedules, maintain documentation, and ensure compliance with safety standards. This full-time, shift-based role offers a competitive salary of £13.97 per hour along with benefits like training opportunities, free meals, and gym membership discounts. Ideal candidates are detail-oriented and able to work in a fast-paced environment.

Benefits

Competitive salary

Free meals on site

Discounted gym membership

Pension scheme

Training opportunities

Qualifications

• Ability to prepare and maintain operational documentation.
• Experience coordinating with internal teams and airline representatives.
• Understanding of food safety and aviation security regulations.

Responsibilities

• Prepare and maintain operational documentation including flight schedules.
• Liaise with airline representatives to meet catering requirements.
• Support logistics planning including coordination with drivers.

Skills

Detail-oriented

Administrative support

Compliance adherence

Job description

dnata is one of the world’s largest air services providers, delivering ground handling, cargo, travel, and catering services across six continents. Our airline catering division ensures passengers enjoy exceptional inflight meals and seamless logistics. Join our team and be part of a global network that prides itself on quality, safety, and innovation.

Location: London Stansted Airport Employment Type: Full-time, shift-based

What’s the purpose of role

We are seeking a detail-oriented Operations Clerk to support our catering operations at London Stansted Airport. You will play a key role in coordinating schedules, maintaining accurate records, and ensuring compliance with airline and safety standards.

Key Responsibilities

• Prepare and maintain operational documentation including flight schedules, catering orders, and delivery notes.
• Liaise with airline representatives and internal teams to ensure catering requirements are met.
• Support logistics planning for meal production and including coordination with drivers and fleet schedules.
• Ensure compliance with food safety, hygiene, and aviation security regulations.
• Provide administrative support to the operations team, including data entry and reporting.
• Accountable & responsible for ensuring all airline requirements, briefs & knowledge is disseminated and achieved within the service delivery function.
• Search & Seal of items to be loaded.
• Loading and unloading Vehicle security checks with documentation signed and collated.
• Dispatching of flights in correct order and timeframe to ensure safe distribution for our airline activity.
• Keeping all dock related and regulated certification signed and collated and presented back to the SD operations team.
• Controlling of dock area compliance, taking onboard all area activity to make sure employees are working in a safe environment.

What We Offer

• Competitive salary and benefits package, £13.97 per hour.
• 40 hours per week working shifts on a rota basis including weekends, bank holidays etc.
• Shifts are a mixture of days and nights.
• Shift hours are 12 hours (moving to 4 on 4 off once training completed).
• Training and development opportunities within dnata’s global network.
• A dynamic, multicultural work environment.
• Career progression in one of the world’s leading airline catering providers.
• Free breakfast, lunch and dinner on site.
• Free tea and coffee whilst on shift.
• £60 towards both, dental and optical cover through our Simply health Cash Plan.
• £150 if you Refer a Friend.
• Discounted gym membership at over 2000 gyms nationwide.
• Cycle to Work Scheme.
• Opportunity to enhance your learning through our inhouse apprenticeship programme.
• Access to our Employee Assistance Programme (EAP) which offers counselling and advice on a wide variety of issues, 24 hours a day, seven days a week.
• Pension scheme and life cover.
• Permanent contract working 40 hours per week. On a shift pattern to include weekends early mornings and late nights.

Inline with the Cival Authority regulations you will be required to undergo a full five year background check including criminal record checks prior to commencing employment