Operations and Safety Specialist

Arriva Group United Kingdom; York and North Yorkshire, Sunderland, Wakefield; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A major train operator in the UK is looking for an Operations and Safety Specialist to design and deliver safety training for train crew. The ideal candidate will possess a NEBOSH certificate and have knowledge of operational safety regulations. Responsibilities include creating training materials, supporting safety performance reporting, and compliance with the Safety Management System. This position offers a supportive environment for self-development and career progression in locations including Wakefield, York, or Sunderland.

Benefits

Pension Scheme

Unlimited free travel for you and your immediate family

Employee Assistance Programme

Access to the Headspace library

Company Medical Insurance after probation

Wellness Package

Child Care Vouchers

Cycle to Work Scheme

Qualifications

• Knowledge of operations rules, regulations, instructions, including company policies.
• Ability to self-manage and use initiative when required.
• Previous experience in the rail industry is advantageous but not essential.

Responsibilities

• Design and deliver onboard operational training programmes effectively.
• Produce training packages for other GC trainers.
• Lead the development of operational route safety requirements.
• Provide technical support on operational projects.
• Support departmental safety performance reporting.
• Undertake local investigations as necessary.

Skills

Good decision maker

Excellent organisational skills

Excellent communication skills

Ability to work well under pressure

Team-oriented

Customer-focused

Education

NEBOSH certificate or equivalent

Qualified Train Guard

Job description

Are you passionate about Safety? Do you have the enthusiasm and drive to ensure the safe operation of GC by training and supporting traincrew?

We have an exciting opening for an Operations and Safety Specialist. We are looking for someone who can impart their knowledge and enthusiasm to an audience of front-line train crew. You will design and deliver operational safety training courses and briefings, provide ongoing support in the development of our traincrew through our competence assessment process and contribute your expertise to our Safety Management System.

You will be a confident communicator, self-motivated and committed to ensuring our customers’ Safety is of paramount importance. You will already be a leader or one in the making. Ideally you will have a wealth of experience to bring to this role, but attitude is the most important.

Here at GC our we pride ourselves in employing the best people for the job.

When you become part of the team, you be supported with ongoing self-development and career progression.

This position can be based out of any of our key locations including Wakefield, York or Sunderland.

Benefits

• Pension Scheme
• Unlimited free travel for you and your immediate family on all Grand Central services. In addition, we currently offer concessionary travel on other Arriva Trains UK franchises.
• Employee Assistance Programme
• Access to the entire Headspace library - your personal guide to mindfulness, sleep, focus, movement and more.

Benefits available upon completion of probation period (6 months)

• Friends & Family Passes pro-rata allocation of return standard class journeys (terms & conditions apply)
• Company Medical Insurance provided by AXA PPP Healthcare (taxable benefit)
• Company Wellness Package (including dental/optical treatment) provided by WPA (taxable benefit).
• Child Care Vouchers Scheme
• Cycle to Work Scheme
• Arriva Village employee rewards and benefits scheme

What will I be doing as a Operations and Safety Specialist?

• Design and deliver onboard operational training programmes effectively.
• Produce training packages that can be adopted and effectively used by other GC trainers.
• Lead the development of operational route safety and efficiency requirements, e.g train dispatch risk assessment.
• Provide technical support and when required GC representation on operational projects.
• Support and pro-actively contribute to the overall GC operation, business plan and Safety Management System.
• Collate local departmental safety performance information and support the production of GC company wide safety performance report.
• Ensure that investigation reports, accident forms and other related documentation are obtained from managers and traincrew, and where necessary undertake local investigations.
• Support line managers on the compliance and delivery of the GC Competence Management System (CMS).
• Support the wider business on Safety and Operational training and briefing requirements.
• Undertake operational on call duties as and when required.

What will I need to be successful as a Operations and Safety Specialist?

• NEBOSH certificate or equivalent
• Knowledge of operations rules, regulations, instructions including company policies and standards for safe operations
• Qualified Train Guard
• Good decision maker, excellent organisational and communication skills and ability to work well under pressure
• Ability to self-manage and use initiative when required
• Team-orientated, flexible approach and customer focussed
• Industry recognised accident/incident investigation and root cause analysis is desirable
• Industry recognised training qualification is desirable
• Previous experience working within the rail industry is advantageous however not essential for this role as full training will be provided for the successful candidate.

About Us:

Grand Central is an open-access train operator linking the North East and West Yorkshire with London. We are also part of Arriva who have a large and diverse portfolio of train and bus operating companies in the UK and Europe.

We are a unique and distinctive train company and we are proud of our history, putting our customers at the heart of what we do.

How to Apply:

If you would like to apply for this position, please apply by email with both a CV and Covering Letter detailing why you believe you are the ideal candidate for the Operations and Safety Specialist.

Closing date– 27th July 2025

At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.