Operations Analyst

Riverford Organic Farmers; Teignbridge; On-site; GBP 36,000 - 38,000; Full time

Job summary

A leading organic food business in the UK seeks an Operations Analyst to optimize processes and support operational efficiency. Key responsibilities include data analysis, performance reporting, and cross-functional collaboration. Ideal candidates have strong skills in Excel, SQL, and data visualization, along with experience in production or logistics. The role offers a salary range of £36,000 - £38,000 per annum and is based in Teignbridge.

Qualifications

• Experience as a Data or Operations Analyst in a production, supply chain, or logistics setting.
• Proficiency in Excel and SQL.
• Solid grasp of performance reporting, forecasting, and capacity planning.

Responsibilities

• Collect and analyse operational data across production sites.
• Maintain and enhance existing reporting frameworks.
• Map and evaluate production and planning processes.
• Work closely with teams in production, logistics, planning, procurement.
• Champion data accuracy and governance practices.

Skills

Excel

SQL

Data Visualization

Problem-solving

Performance Reporting

Tools

Power BI

Tableau

Job description

Why Riverford?

Each week, Riverford delivers outstanding organic food to around 65,000 homes across the UK. This takes loads of brilliant people, from veg growers and box packers to IT experts, and more besides.

We’re a friendly, forward-thinking bunch, and our core values run through everything we do. Riverford is 100% employee owned, so working here makes you a ‘co-owner’ – and it’s not just a name! Everyone can play a part in shaping our business. Success means much more than just profits; we want this to be a place people enjoy coming to work, and a business our co-owners feel proud of.

Riverford is proud to be a B Corp; the certification for ethical businesses which work to benefit people and planet. In 2022, we were named one of the Best for the World B Corps! This means that our positive impact on staff scored in the top 5% of all B Corps of our size worldwide.

We’re thrilled to have made this year’s Top 100 UK Best Large Companies list! It’s a well-earned recognition of the hard work and passion of our co-owners, and the unique culture we’ve grown together—a place where everyone can roll up their sleeves, grow, and truly enjoy the journey.

What you’ll be doing

At Riverford, we are passionate about food, sustainability, and doing business differently. As an Operations Analyst, you’ll provide critical insights and operational support to help Riverford run more efficiently and sustainably.

This role blends data analysis, cross-functional collaboration, and continuous improvement, empowering teams with the information they need to make data-informed decisions. You’ll drive performance by identifying trends, reporting KPIs, improving planning processes, and supporting both day-to-day and strategic initiatives across production, planning, and supply operations.

This is a two-year fixed term contract. The role is 40 hours per week, Monday – Friday, with the occasional Sunday to Thursday holiday cover. Based on Wash Farm, Buckfastleigh, Devon, TQ11 0JU.

Your responsibilities

1. Data Analysis & Insight Generation

• Collect and analyse operational data across production sites (e.g. pack rates, SKU-level margin, labour performance, capacity data).
• Use Excel, SQL, Power BI, Tableau, or Python to extract, transform, and visualise data.
• Provide actionable insights through dashboards, automated reports, and ad hoc analyses.
• Forecast labour, demand, and capacity to support proactive scheduling and resource allocation.

2. Performance Reporting & KPI Development

• Maintain and enhance existing reporting frameworks to support business performance tracking.
• Lead the review and development of KPIs across departments.
• Track and report weekly and daily performance metrics, highlighting cost drivers and efficiency trends.
• Automate reporting processes where feasible, reducing manual workload.

3. Process & Operational Improvement

• Map and evaluate production and planning processes, identifying inefficiencies and proposing improvements.
• Support business improvement and ITT (Improving Tomorrow Together) initiatives by providing data-driven assessments of impact.
• Align planning tools with standardised rates and planning assumptions across all production sites.

4. Cross-Functional Collaboration

• Work closely with teams in production, logistics, planning, procurement, finance, HR, and IT.
• Act as a bridge between data engineering and end users to ensure data requirements are well captured and communicated.
• Support implementation of new systems (e.g. ERP or planning tools) through data preparation and testing.

5. Governance, Quality & Standardisation

• Champion data accuracy, consistency, and governance practices.
• Standardise naming conventions across systems (HR, payroll, reporting) and ensure structural alignment.
• Establish and monitor processes that ensure data is reliable and trustworthy for operational us

Skills & experience

Essential

• Experience as a Data or Operations Analyst in a production, supply chain, or logistics setting.
• Proficiency in Excel and SQL, with experience in data visualisation tools (e.g. Power BI, Tableau).
• Solid grasp of performance reporting, forecasting, and capacity planning.
• Strong problem-solving skills and attention to detail.
• Proven ability to translate complex data into clear, practical insight for non-technical stakeholders.
• Excellent time management and adaptability in a fast-paced environment.
• Strong communication and interpersonal skills.

Desirable

• Familiarity with ERP systems (e.g., Microsoft Dynamics AX).
• Experience in fresh produce or manufacturing.
• Understanding of OEE (Overall Equipment Effectiveness).
• Exposure to continuous improvement tools and SIOP processes.

Salary

£36,000 - £38,000 Per annum