Operations Analyst

ZipRecruiter; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment platform is seeking an Operations Analyst for a 6-month temporary role to ensure operational oversight and regulatory compliance. Key responsibilities include acting as a liaison for operational queries, managing cash payments, executing asset transfers, and drafting departmental procedures. Candidates must have Nexus experience to be considered. This position is located in City of London, offering £180 per day.

Qualifications

• You must have Nexus experience or you will not be considered.

Responsibilities

• Act as the first point of contact for operational queries.
• Instruct and oversee customer payments via Nexus.
• Execute external asset transfers through Nexus.
• Process internal asset movements accurately.
• Participate in meetings with BNY Pershing.
• Prepare documents for Crest stock dematerialisation.
• Track and resolve failed trades to support prompt settlement.
• Monitor upcoming proxy votes and lodge client votes.
• Contribute to departmental projects.
• Draft and maintain departmental procedures.

Skills

Nexus experience

Operational oversight

Regulatory compliance

Communication skills

Job description

Overview

Operations Analyst

6 month Temp

£180pd

YOU MUST HAVE NEXUS EXPERIENCE OR YOU WILL NOT BE CONSIDERED

Aim & Purpose of the Role

The purpose of this role is to ensure robust Operational Oversight of the business by maintaining regulatory compliance, securing smooth operational processes, and acting as a key liaison between the firm’s Investment Managers (IMs) and BNY Pershing. The role supports the delivery of high-quality client service by monitoring operational workflows, resolving queries, enhancing efficiency, and ensuring all investment operations are processed accurately and in a timely manner.

Key Accountabilities & Responsibilities

• Operational Liaison: Act as the first point of contact for Investment Managers on operational queries, escalating to the BNY client services team as needed and ensuring clear, timely communication.
• Cash Payments Management: Instruct and oversee customer payments via Nexus; track cash flows and manage received payments, ensuring accurate reconciliation without prior notification.
• Asset Transfer Oversight: Execute external asset transfers through Nexus, monitor progress via dashboards, resolve queries, and escalate accordingly to avoid delays.
• Internal Transfers: Process internal asset movements, including those related to deceased estates, trusts, and inter-spousal gifts, ensuring accuracy and regulatory adherence.
• BNY Relationship Management: Participate in regular meetings with BNY Pershing, raise workflow issues, recommend process improvements, and maintain effective cross-party communication.
• Crest Dematerialisation: Prepare and verify documents for Crest stock dematerialisation as required.
• Trade Settlement Oversight: Track and resolve failed trades, supporting prompt settlement and reducing operational risk.
• Dividend Monitoring: Notify Investment Managers of dividend payments made to client accounts and ensure appropriate follow-up.
• Proxy Voting Management: Use third-party portals to monitor upcoming proxy votes, inform clients and IMs about options, and lodge votes as instructed.
• Project Participation: Contribute to departmental projects and perform other operational oversight duties as directed by senior management.
• Procedures Ownership: Draft, maintain, and periodically review departmental procedures to ensure clarity and compliance with current operational standards and regulations.