Operational Support Engineer

Fred. Olsen Travel; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A travel agency in Ipswich seeks a detail-oriented individual for a vibrant role focused on document management. Responsibilities include tracking and logging documents, ensuring quality during scanning, and performing quality assurance checks. The ideal candidate is dependable, team-oriented, and thrives in a dynamic environment. This position offers various benefits, including life assurance and annual leave entitlements, making it an excellent opportunity for those committed to delivering high-quality work.

Benefits

Life assurance

Annual leave entitlement (20 - 25 days + bank holidays)

Contributory pension scheme

Share save scheme

Paid volunteer day

Long service recognition

Eyecare voucher

Retail discounts

Family leave

Employee assistance programme

Qualifications

• Ability to work independently while following processes.
• Thrives in a fast-paced environment.
• Committed to high-quality work.

Responsibilities

• Track and log documents, meet production targets.
• Prep documents for scanning.
• Ensure quality images and maintain scanners.
• Check and index scanned documents, address any issues.

Skills

Team player

Learning new skills

Dependability

Attention to detail

Job description

Overview

Maintain a safe, organized work environment. Achieve high-quality standards with minimal errors. Engage in team meetings and suggest improvements. Support and train new team members. Ensure compliance with ISO standards and complete required training.

Key Duties

• Booking In: Track and log documents, meet production targets.
• Document Preparation: Prep documents for scanning.
• Scanning: Ensure quality images, maintain scanners.
• Quality Assurance: Check and index scanned documents, address issues.

Team and Qualifications

• A team player who can also work independently and follow processes
• Enjoys learning new skills
• Thrives in a fast-paced, active environment
• Dependable and committed to delivering high-quality work
• Possesses a keen eye for detail and takes pride in a job well done

Benefits

• Life assurance
• Annual leave entitlement (starting with 20 - 25 days + bank holidays)
• Contributory pension scheme
• Share save scheme
• Paid volunteer day
• Long service recognition
• Eyecare voucher
• Retail discounts
• Family leave
• Employee assistance programme