Operational Readiness Project Manager - Ambulatory Diagnostic Centre

Chelsea and Westminster Hospital NHS Foundation Trust; Isleworth; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading healthcare provider in Isleworth is looking for an experienced Operational Readiness Project Manager. This role involves managing the integrated programme plan for the new Ambulatory Diagnostic Centre, ensuring operational readiness, and coordinating with various clinical teams. Candidates should possess a master's level qualification or equivalent experience at senior management level. The position offers a chance to contribute to the successful launch of an innovative healthcare facility, with various responsibilities including risk management and stakeholder engagement.

Responsibilities

• Develop and maintain the integrated programme plan and documentation under direction from the Project Board.
• Drive cross-workstream coordination and manage interdependencies.
• Support operational workstream leads with programme planning and risk management.

Education

Masters level or experience at senior manager level

Job description

Operational Readiness Project Manager - Ambulatory Diagnostic Centre

The closing date is 06 January 2026.

Chelsea and Westminster Hospital NHS Foundation Trust is one of the leading providers of elective care services within North‑West London. The flagship capital development of the Ambulatory Diagnostic Centre (ADC) on the West Middlesex Site will increase access to services for a range of day‑care treatments and diagnostic procedures, and provide state‑of‑the‑art modern healthcare facilities for our patients and staff. The new 5‑storey building is due to open to patients in October 2026 and will comprise Diagnostic Imaging, Renal Dialysis, Haematology‑Oncology Day Care, and Education and Training facilities.

The Operational Readiness Project Manager will play a pivotal role in supporting the delivery of the West Middlesex Ambulatory Diagnostic Centre (ADC) programme. This role sits within the ADC PMO and is responsible for maintaining programme governance, ensuring readiness tracking, and providing hands‑on support to operational/clinical workstream leads.

Main duties of the job

• To develop a strong understanding of the clinical pathways for patients being cared for within the ADC.
• To support teams to ensure the optimum use of all facilities available and maximising productivity, as per the intentions of the Full Business Case (FBC).
• To work collaboratively and develop strong working relationships with the operational and clinical teams and act as an interface between the two.
• Liaise with Estates and Facilities to ensure areas meet the needs of service users, paying particular attention to privacy and dignity.
• Establish the information and reporting requirements for the service.
• Liaise with other support services (e.g. pathology) to establish the systems and processes required to support the delivery of the service.
• Respond to financial, resourcing and procurement queries and proactively follow up and track progress to ensure a speedy resolution to problems.
• Liaise with key stakeholders to develop a communications and marketing plan to raise awareness about the redevelopment.

About us

Our Trust is one of England's top‑performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award‑winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid. We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

If you haven't heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six‑month probation. Some roles may require weekend shifts at multiple sites.

Job responsibilities

• Develop and maintain the integrated programme plan, risk/RAID log and other programme documentation under direction from the Project Board, identifying project activities, dependencies, resource allocation and timescales.
• Drive cross‑workstream coordination; identify and manage interdependencies.
• Support operational workstream leads with programme planning, risk and change control, and the identification and escalation of issues.

Person Specification

Education

• Masters level or experience at senior manager level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Chelsea and Westminster Hospital NHS Foundation Trust