Operational HR Business Partner

Loom Talent; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading logistics company in London seeks an Operational HR Business Partner to provide HR support and foster employee engagement within a rapidly growing team. This role demands at least three years of experience in a similar operational setting. The candidate should excel in stakeholder management and enjoy embedded on-site work, promoting consistent people management. If you're ready for a challenge in a dynamic environment, this opportunity is for you.

Qualifications

• Minimum of three years' experience as an Operational HR Business Partner or equivalent.
• Experience in logistics, fulfilment, or manufacturing environments.
• Strong ability to build trusted relationships with operational leaders.

Responsibilities

• Provide HR support to site leadership regarding employee relations and attendance management.
• Work with Operations Managers for effective workforce and succession planning.
• Lead employee engagement activities and communication forums.
• Support HR project delivery and process improvements.

Skills

Stakeholder management

Coaching

Employee relations

Job description

Operational HR Business Partner
London (On-site)
Logistics / Distribution

Loom Talent are partnering with a leading global logistics and distribution organisation that continues to experience rapid growth. With multiple UK and international sites, they are now seeking an Operational HR Business Partner to join the team on a permanent basis, supporting their London operation.

This organisation is going through an immense period of growth, this role will suit someone who is comfortable with pace, change and setting up processes and policies from scratch.

The Role:

• Provide day-to-day HR support to site leadership, offering guidance on employee relations, attendance management, performance matters and the application of HR policies.
• Work closely with Operations Managers and Shift Leaders to ensure effective workforce planning, succession planning and recruitment are inline with business strategies
• Coach and influence key stakeholders, promoting best‑practice HR approaches and ensuring consistent people management across the site.
• Lead and support employee engagement activity, including communication forums, wellbeing initiatives and feedback processes that drive retention and a positive employee experience.
• Support and deliver a variety of HR projects and operational change activity, such as shift pattern reviews, restructures, training programmes and ongoing improvements to HR processes.

About You

• Minimum of three years' experience as an Operational HR Business Partner (or equivalent level).
• Experience gained within a comparable environment such as logistics, fulfilment, contract distribution, manufacturing or a similarly fast‑paced, operational setting.
• Strong stakeholder management skills with the confidence to work on‑site and build trusted relationships with operational leaders.

If you are an Operational HR Business Partner looking for your next challenge, enjoy being embedded on‑site and are motivated by adding value every day within a thriving, growing organisation - I'd love to hear from you.