Onsite Care Services Pharmacy Partner

BOOTS; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading pharmacy chain in London is seeking a Care Services Partner to ensure excellent customer care for care home customers while leading pharmacy operations. Responsibilities include managing workload, resolving queries, and supporting dispensing duties. Essential qualifications include NVQ2 in Pharmaceutical Science and problem-solving skills in healthcare. This role offers a range of benefits including a retirement savings plan and flexible benefits options.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling through TELUS Health

Qualifications

• Experience with problem solving in a healthcare environment with a focus on getting it right for your customers.

Responsibilities

• Provide excellent customer care as a single point of contact for care home customers.
• Plan and manage Care Services workload.
• Resolve queries and issues raised by care homes.
• Support dispensing duties including checking prescriptions.

Skills

Problem solving in a healthcare environment

Customer service orientation

Education

NVQ2 in Pharmaceutical Science (or equivalent)

Job description

A leading pharmacy chain in London is seeking a Care Services Partner to ensure excellent customer care for care home customers while leading pharmacy operations. Responsibilities include managing workload, resolving queries, and supporting dispensing duties. Essential qualifications include NVQ2 in Pharmaceutical Science and problem-solving skills in healthcare. This role offers a range of benefits including a retirement savings plan and flexible benefits options.